
Remote Customer Service Officer
3 semanas atrás
- Handle customer complaints, to provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Support any other ad hoc or administrative duties as assigned related to customer service from time to time.
- Ensure customer satisfaction and provide professional customer support.
- Acquire detailed knowledge, understand the operation, and collaborate with required parties and department to resolve customer issue and promote good customer experience.
**Requirements**:
- Minimum of 1-year experience in any customer service industry, preferable I-gaming industry in a virtual environment.
- Able to work in fast paced environment, independent, customer focused, result oriented & disciplined.
- Ability to multi-task, prioritize, and manage time effectively.
- Creative thinking and problem-solving skill.
- Agree to sign a confidentiality agreement to protect customer and company benefits.
- Equipped with a stable internet connection with a minimum speed of 10mbps speed as this is a work from home position.
- Able to work on 24/7 rotating shifts, during weekends and public holidays.
- Works 5 days a week, daily 9 hours (inclusive 1 hour lunch break).
- Ability to read and write in Portuguese (preferable Brazilian Portuguese).
**Job Type**: Contract
**Salary**: R$3,973.00 - R$5,960.00 per month
-
Customer Service Associate, Ft Remote
Há 7 dias
Sao Paulo, Brasil FragranceX.com Tempo inteiro**Customer Service Associate** - **This is a full-time, remote job, work from home, from anywhere!**_ Customer Service Associates are the first human touchpoint for our customers, and you must be pleasant, a good listener, and even-tempered. We expect every call to be answered on the first ring to support our industry-leading service experience. Phones are...
-
Customer Engagement Officer
3 semanas atrás
Sao Paulo, Brasil Innova Market Insights Tempo inteiro**Are you service-orientated, communicative and open-minded? Join us and make a difference to our customers by providing state-of-the-art support. Then you might be our new Customer Engagement Officer (LATAM Market).****Overview**INNOVA MARKET INSIGHTS is a global leader in market intelligence and business information serving the fun and fast-paced food and...
-
Compliance Officer
Há 3 dias
Sao Paulo, Brasil dLocal Tempo inteiro**Why you should join dLocal** dLocal enables the biggest companies in the world to collect payments in 37 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payments expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make...
-
Compliance Officer
4 semanas atrás
Sao Paulo, Brasil dLocal Tempo inteiro**Why you should join dLocal**dLocal enables the biggest companies in the world to collect payments in 37 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payments expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make...
-
Chief Financial Officer us Tech Startup Remote
3 semanas atrás
Sao Paulo, Brasil Prometeo Talent Tempo inteiroWe are looking for a **Chief Financial Officer** to perform effective risk management and plan the organization’s financial strategy.This role will be responsible for ensuring our financial planning is healthy and profitable to achieve full financial control and sustainable growth aligns with business objectives, that's why you should have strong...
-
Treasury Services Officer
1 dia atrás
Sao Paulo, Brasil Bank of America Tempo inteiroBrazil Global Transaction Services searches for a Treasury Services Officer (Vice President Level) Global Transaction Services (GTS) business provides liquidity management, payments and receipts, trade and supply chain finance, foreign exchange and commercial card services to small businesses, middle market companies, multinational corporations, financial...
-
Data Protection Officer
3 semanas atrás
Sao Paulo, Brasil ROCKCONTENT Tempo inteiro**This is a remote position, you can be located anywhere in Brazil or Mexico.As a Data Protection Officer at Rock Content, you will be able to enforce data compliance company-wide and maintain ongoing security audits. This role is a key driver to act as the primary point of contact within the organization for members of staff, regulators, and any relevant...
-
Treasury Services Officer
4 semanas atrás
Sao Paulo, Brasil Bank of America Tempo inteiroBrazil Global Transaction Services searches for a Treasury Services Officer (Vice President Level)Global Transaction Services (GTS) business provides liquidity management, payments and receipts, trade and supply chain finance, foreign exchange and commercial card services to small businesses, middle market companies, multinational corporations, financial...
-
Customer Affairs Officer
4 semanas atrás
Sao Paulo, Brasil The Emirates Group Tempo inteiroJob Purpose: Handle and resolve customer complaints through coordinating with relevant departments as required fully investigating and following up on complaints and issues. Provide a personalised and professional response using appropriate communication methods, to regain customer confidence and restore the reputation of the Emirates Group and ensure repeat...
-
Customer Affairs Officer
Há 3 dias
Sao Paulo, Brasil The Emirates Group Tempo inteiroJob Purpose: Handle and resolve customer complaints through coordinating with relevant departments as required fully investigating and following up on complaints and issues. Provide a personalised and professional response using appropriate communication methods, to regain customer confidence and restore the reputation of the Emirates Group and ensure repeat...