Chief Customer Engagement Strategist

Há 5 dias


Rio de Janeiro, Brasil beBeeExpert Tempo inteiro

Customer Success Expert Job Description: As a customer success expert, you will play a key role in delivering high-value services that combine customer success expertise with business development activities. Your focus will be on consultative engagement, solution-oriented selling, and collaborative account management. Key Responsibilities Enablement and Onboarding: Facilitate onboarding sessions for customers to ensure they realize the full value of our solutions. Client Relationships: Develop and maintain strong relationships across multiple levels within client organizations. Business Growth: Identify opportunities to grow, retain, and cross-sell within existing accounts, as well as develop a pipeline of new business opportunities in assigned territories. Prospecting Activities: Conduct prospecting calls, emails, and presentations to drive business growth. Marketing Support: Deliver compelling presentations and messaging to build awareness of our solutions, support marketing activities, and represent us at conferences and trade shows. Reporting and Progress Updates: Maintain accurate records of activities and opportunities in CRM and provide regular progress updates on engagement metrics and deliverables. Qualifications and Skills The ideal candidate will possess excellent communication and interpersonal skills, be highly organized, and have experience in customer-facing roles. Benefits We offer a competitive compensation package, opportunities for professional growth, and a dynamic work environment.



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