Partner Program Manager

**About e-Core**:
We are a technology services partner for digital innovation and business transformation.
We combine our global experience in key industries and the latest technologies to help fast-growing and established companies transform and accelerate their business models, develop innovative digital solutions, scale technology capabilities, and sustain their growth.
We are change-makers, and the purpose of everything we do is to connect people and technology to build a better future together.
Our approval ratings on Glassdoor and the awards we've received from Great Place To Work since 2008 prove that we encourage work-life balance in a transparent and flexible environment, ensuring a unique experience for e-Coreans to be their best version.
This role is focused on managing the day to day activities for Atlassian University partner programs.
- Help onboard partners into various programs as well as serve as the primary point of contact
- Ensure Partner metrics / dashboards are updated
- Gather cross functional updates (new course announcements, etc.) and publish on the Atlassian Partner Portal
- Gather and share program updates across teams
- Update internal portal with program updates and improvements as needed
- Proactively manage partners within the program
- Review program feedback and make and implement program enhancements
**To be successful in this role, we'd expect you to**:
- Strong experience in program or project management
- Experience using data and metrics to drive improvements
- Experience owning program strategy, end to end delivery, and communicating results
- Have an excellent customer service
- Relevant experience in partner operations
**It would be nice if you have**:
- Exceptional written, verbal, and interpersonal communication skills.
- SaaS
- Organizational skills to manage multiple programs
- Having the ability to work both independently and be a team player
- Experience using Jira and Confluence
**Intangibles**:
- Lives the Atlassian values (this isn't for show... we really mean them and use them in everyday work)
- A willingness to learn to work within an agile framework
- Able to effectively manage a backlog of tasks, seeking input on priorities, but able to continue work without immediate direction
- Great at asynchronous collaboration and communication
**As an e-Corean, you will have flexible benefits in a model that you will chose what's the best for you**:
- Health, dental, and life insurance
- Meal and/or Food allowance
- Multi Benefits Card
- 15 days of vacation every 6 months (30 days of PTO per year)
- Private Pension Plan
- Short-Term Incentive Plan (PLR)
- Parking allowance in SP and POA offices
- Possibility to choose between a variety of work models
- Financial support for studies and daycare center
- Flexible work hours
- Customized setup (e.g, monitor, earphones/headsets, keyboard)
- Periodic Wellbeing Sessions (Meditation, Mindfulness, Breathing Techniques, etc.)
- Home Office Setup Allowance (according to your work model)
- Monthly Remote Work Allowance (according to your work model)
- Gympass partnership
LI-REMOTE #LI-MK1
**e-Core Diversity Commitment**:
We are a team of creative and innovative people, and we hire on an equal opportunity, **regardless of gender, race/ethnicity, sexual orientation, disability, age, religion and others.**
We are committed to the values of **Equal Employment Opportunity** and everyone at e-Core is empowered to be themselves and encouraged to develop professionally and personally.
**Privacy**:
- Ao me inscrever, concordo que li e entendi a Política de Privacidade da e-Core.
- Privacy Policy (EN) / Política de Privacidade (PT-BR)

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