Head of Operations

We believe in a world where growth thrives across borders and cultures. That's why our Founder and CEO Rick Hammell started Atlas, coining the term Employer of Record (EOR) simultaneously. As an EOR, Atlas employs people to work for companies anywhere in the world. Before we came along, the only businesses offering a similar solution were essentially brokers. They'd outsource your HR and payroll services to third-party providers in different countries. Today, we're the only 100% Direct EOR in the world, partnering with clients to get to market 82% faster, at a reduced cost, and with lower risk through local expertise in over 160 countries.
Atlas technology powers the idea that companies can employ whoever they want, wherever they are in the world. Through our cloud-based platform, we deliver the Human Resources infrastructure that underpins international growth, leaving companies free to focus on the strategy that makes it happen. We partner with our clients through their international life cycle from the first dip in the global pool until the moment it's time to set up their own entities and run payroll. Atlas is here from point A to point Z.
The future of work is borderless, and so are we. So, it helps that our people are located around the globe — in the US, UK, India, China and beyond — and speak 90+ languages. Diversity and inclusion are at our core.
We're excited about our next phase of growth. We're launching new tech, adding new solutions and now we're looking for YOU — eager for a challenge, energized by innovation and aligned with our mission to deliver a future of work without borders.
The regional Head of Operations is a key member of the regional senior management team, reporting to the Chief Operating Officer, with a dotted line to the regional GM. This role is responsible for maintaining control of diverse business operations, so we expect you to be an experienced and efficient leader.
The goal of the Head of Operations role is to secure the functionality of business to drive extensive and sustainable growth.
**Key Responsibilities**
- Acts as a strategic partner on the leadership team and works closely with the team to ensure they are meeting performance expectations.
- Coaches and develops the team to ensure they are delivering against key business metrics.
- Looks for methods to improve quality, efficiency and productivity, reduce costs, increase profits, or improve control measures.
- Works collaboratively to develop and/or improve systems, processes, controls, and procedures that improve the overall efficiency of the firm and insure excellent client service.
- Provides timely, accurate and complete reports on the operating condition of the region.
- Manages the overall strategy, purpose, and vision of the entire regional Human Resources function: benefits, payroll, pension, recruitment, learning and development, culture, performance management, and succession planning.
- Leads and develop a team across multiple locations with region and over various functions.
- Motivates and leads a high-performance management team.
- Attracts, recruits, and retains key talent for region to implement operational excellence.
- Demonstrates a willingness to take on new tasks with a general attitude that no task is too small, impossible, or cannot be improved.
- Work autonomously while ensuring regional and global expectations are readily met and exceeded.
- Fosters a success-oriented, accountable environment within the company.
- Represents the organization with clients, investors, and business partners.
**About you**
- Former COO or VP of Operations experience requested
- Bachelor's degree in business, accounting, finance, or a related field required
- MBA strongly preferred
- Minimum of 10 years of management experience
- In-depth understanding of the industry including risk management, compliance, and regulatory requirements
- In-depth understanding of accounting principles including budgeting, balance sheets, income statements, cash flow, and capital planning management
- Demonstrated strategic leadership ability
**What We Offer**
- The opportunity to work with a purpose — simplifying global expansion while supporting sustainable communities around the world
- A diverse and inclusive environment, with over 40 nationalities represented, 90+ languages spoken, and a workforce made up of 52% women
- Flexible PTO and birthdays off
- Growth and development opportunities with access to Coursera - a leading learning and certification provider
- The opportunity to challenge yourself in a high-performing organization and leave each day knowing you have made an impact.
This position description may not describe all duties, responsibilities, and skills associated with this position. It is intended to portray the major aspects of the job. Other duties or skills may be required.

---