B2B Account Analyst

1 semana atrás

Rio de Janeiro, Brasil Shotgun Tempo inteiro

B2B Account Analyst - Brazil (affirmative position for women) Shotgun is building the operating system for live music. We empower event organizers, venues, festivals, and artists to grow their communities, monetize their creativity, and shape culture — with tools that make ticketing effortless and distribution powerful. We’re not just another ticketing platform. We are the tech ally of a cultural movement. In an age where, if you don’t master technology, technology will own you — we’re building the infrastructure to make sure art wins in the end. Shotgun is already powering the next generation of festivals, clubs, and cultural entrepreneurs across France, Brazil, Portugal, and the US. With €200M+ GMV and millions of fans worldwide, we’re just getting started. What We're Looking For At Shotgun, the B2B Account Analyst – Brazil will support small and medium-sized event organizers throughout their journey on our platform. From onboarding and product adoption to ongoing advising, you will help clients publish events, engage their communities, and optimize their business performance. What You Will Do Develop and nurture your portfolio, centered around client onboarding, client lifecycle management, and project management. Identify and understand new organizers' needs and challenges, and provide tailored product demonstrations. Develop and monitor action plans to address organizers' challenges such as acquisition, retention, and monetization. Conduct meetings with organizers to report on KPIs, share updates on Shotgun, and provide results and actionable items to cross-functional stakeholders. THE JOB IS MADE FOR YOU IF YOU Are a woman (affirmative position) Bring proven client-facing experience in Account Management and/or Customer Support Have strong analytical and problem-solving skills Hold a Bachelor’s degree in Business or a related field Excel at managing and prioritizing multiple tasks in a fast-paced environment Are proactive, autonomous, and hands-on Speak Portuguese natively (or at a bilingual level) and are confident in English Have experience in ticketing (a plus) Are passionate about the events industry Are based in São Paulo or Rio de Janeiro Are open to traveling across Brazil to meet clients and abroad to collaborate with our global team Perks Competitive salary Team Offsites & Events Shotgun Event Credits Totalpass Transportation Voucher Swile Lunch Card Alice Saúde Plano Exclusivo Health Insurance #J-18808-Ljbffr

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