Network Designer Analyst

4 semanas atrás

São Paulo, São Paulo, Brasil BT Group Tempo inteiro

Network Designer Analyst

Job Title – Customer Solution Design Analyst (E1)

Location: São Paulo – Villa Lobos

Flexible Working / Hybrid – Office and Remote combination

Why this role matters

At BT International, We serve customers in over 180 countries, helping multinational businesses transform digitally. We deliver secure, high-performance networks and IT solutions that connect people and data wherever they are.

Our strategy is to be brilliant in what we do best , making it easier for customers to work with us , and delivering scalable, repeatable solutions backed by outstanding service and market-leading security .

As a Network Designer Analyst , you'll be at the heart of this journey — designing technical solutions that meet customer needs, support growth, and shape the future of digital connectivity.

What you'll be doing

In this role, you will:

  • Work on solution designs for customer projects, mainly in-life services but also new builds and transformations.
  • Design and deliver technical solutions that align with governance and gold standards.
  • Ensure your designs are scalable, adaptable, and cost-effective.
  • Escalate risks or cost issues when needed.
  • Present and explain technical designs to internal and external audiences.
  • Collaborate across offices and remote teams to deliver exceptional service.

Your responsibilities

  • Capture and translate business requirements into high-quality technical solutions.
  • Contribute to issue resolution during design and delivery phases.
  • Review and validate new and in-life products and services.
  • Support customer migration planning, change management, and impact assessments.
  • Troubleshoot and support resolution of technical issues, including root cause analysis.
  • Ensure all designs follow architectural principles and strategy.
  • Suggest and support improvements to internal processes.

Skills & experience we're looking for

Core skills – We should be able to work independently on the following matters:

  • Requirements gathering & analysis
  • Solution design
  • Business analysis & commercial awareness
  • Troubleshooting & root cause analysis
  • Technology migration
  • Change and incident management

Soft skills & mindset

  • Strong communication & presentation skills
  • Ability to negotiate and develop proposals
  • Growth mindset & continuous learning attitude
  • Inclusive, collaborative approach to teamwork
  • Learning agility — adapt quickly to new tools and technologies

Technical knowledge

  • +5 years' experience in network technologies & protocols
  • Design and deploy network routing & switching components (LAN, WAN, WLAN – SDWAN is a plus)
  • Valid CCNP or equivalent certification from networks technologies / vendors
  • Understanding enterprise IT and cloud-based environments
  • Advanced English is mandatory

What's in it for you

  • Opportunity to design solutions that impact global industries.
  • Exposure to cutting-edge technologies
  • Career growth in solution design and architecture.
  • Work with a diverse, international team shaping the future of digital transformation.

If you enjoy solving complex technical challenges, designing innovative customer solutions, and want to grow your career in a global, collaborative environment, this role is for you

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