Network Designer Analyst

Há 21 horas

São Paulo, São Paulo, Brasil BT Group Tempo inteiro
Network Designer Analyst Job Title – Customer Solution Design Analyst (E1)
Location: São Paulo – Villa Lobos
Flexible Working / Hybrid – Office and Remote combination

Why this role matters
At BT International, We serve customers in over 180 countries, helping multinational businesses transform digitally. We deliver secure, high-performance networks and IT solutions that connect people and data wherever they are.
Our strategy is to be brilliant in what we do best , making it easier for customers to work with us , and delivering scalable, repeatable solutions backed by outstanding service and market-leading security .
As a Network Designer Analyst , you'll be at the heart of this journey — designing technical solutions that meet customer needs, support growth, and shape the future of digital connectivity.

What you'll be doing
In this role, you will:
Work on solution designs for customer projects, mainly in-life services but also new builds and transformations.
Design and deliver technical solutions that align with governance and gold standards.
Ensure your designs are scalable, adaptable, and cost-effective.
Escalate risks or cost issues when needed.
Present and explain technical designs to internal and external audiences.
Collaborate across offices and remote teams to deliver exceptional service.

Your responsibilities
Capture and translate business requirements into high-quality technical solutions.
Contribute to issue resolution during design and delivery phases.
Review and validate new and in-life products and services.
Support customer migration planning, change management, and impact assessments.
Troubleshoot and support resolution of technical issues, including root cause analysis.
Ensure all designs follow architectural principles and strategy.
Suggest and support improvements to internal processes.

Skills & experience we're looking for
Core skills – We should be able to work independently on the following matters:
Requirements gathering & analysis
Solution design
Business analysis & commercial awareness
Troubleshooting & root cause analysis
Technology migration
Change and incident management

Soft skills & mindset
Strong communication & presentation skills
Ability to negotiate and develop proposals
Growth mindset & continuous learning attitude
Inclusive, collaborative approach to teamwork
Learning agility — adapt quickly to new tools and technologies

Technical knowledge
+5 years' experience in network technologies & protocols
Design and deploy network routing & switching components (LAN, WAN, WLAN – SDWAN is a plus)
Valid CCNP or equivalent certification from networks technologies / vendors
Understanding enterprise IT and cloud-based environments
Advanced English is mandatory

What's in it for you
Opportunity to design solutions that impact global industries.
Exposure to cutting-edge technologies
Career growth in solution design and architecture.
Work with a diverse, international team shaping the future of digital transformation.

If you enjoy solving complex technical challenges, designing innovative customer solutions, and want to grow your career in a global, collaborative environment, this role is for you

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