Swarovski Temporary Bilingual Key Account Manager

Job Details About the job At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for a Key Account Manager where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you. This is a Temporary Contract to cover a maternity leave starting November 2025 (4-6 Months) Responsibilities Manage sell-in and joint responsibility on sell-out with the DM's for IR partners in line with global guidelines. Build and foster strong relationship with IR partners (MOB / MUB) through regular follow-ups, market visit, meetings as well as at sales event such as tradeshows, Dealer Days etc Define short and mid-term budgets for IR partners (MOB / MUB), break down and set corresponding targets on a partner level based on given plan. Ensure that IR partners achieve the defined targets on a monthly and yearly basis by monitoring the KPI's and creating action plans to improve results where needed. Support the local Merchandising team in defining the seasonal assortments for IR partners (MOB / MUB) by providing feedback on customer / market needs. Provide feedback to Global Teams via the Sales Director on customer / market cluster needs, initiatives / tools as well as proposing any other improvement ideas. Carry Out monthly inventory analysis as Sell Out, KPIs and make sure to have feedback on the results during the monthly review of the business to support with commercial strategies in teamwork with other departments as Merchandising, Planning, Marketing & Training, to provide the partner with information for business improvement. Present semestral and yearly Business Review of each account. Make store checklists in the market visits and share with related areas and the Partner for follow up. Support credit management department to ensure that the payment terms of each client are fulfilled according to the contract and keep accounts receivable up to date. Qualifications 3-5 years of experience in a similar role. Willingness to travel (up to 40% of working time). Advanced English & Portuguese Extensive Account Management and B2B experience Strong lateral management, motivating and influencing skills Advanced numeracy, literacy, and verbal communication skills Excellent organizational and analytical skills About Swarovski Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact. Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone / everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in. Equal Employment Opportunity : Swarovski is committed to Equal Employment Opportunity for all employees and will take Affirmative Action in those appropriate employment situations. All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability. #J-18808-Ljbffr