Network Customer Success Engineer
1 semana atrás
This is a remote position to work from LATAM collaborating with US clients. We offer: 100% Remote Work $21 USD per hour Title: Customer Success Engineer As a Customer Success Engineer within the LATAM SASE team, you will be part of a business-critical capability to enable our customers' secure environments across the LATAM region. You act as their day-to-day technical contact, building relationships with them to ensure proper security integrations. This includes guidance for adoption, accelerated integrations with new cloud security products, and real-time support and strategy. Responsibilities: Assist customers in implementing SASE solutions and fully integrate these into their security and networking operations Be the first line of defense in proactively addressing customer needs for technical assistance, and coordinating and prioritizing timely resolutions with engineering teams Serve as a customer advocate in influencing product roadmap and improvements Coach customers on how to establish and manage their Cloud Security Change Management / Governance / Center of Excellence program Identify risks to the customer achieving their stated business goals and work with the account team to build a risk mitigation plan or escalate as needed Develop a comprehensive understanding of typical business challenges faced by customers and common objectives to appropriately map features and associated business benefits to address their needs Be a Go-To customer expert on *** SASE security solutions and become a Subject Matter expert over time Required Qualifications: In-depth understanding of networking and security concepts and experience with multi-vendor networking devices such as routers, switches, firewalls, traffic generators, etc. Understanding SASE architecture and value proposition Enterprise-level designing/troubleshooting experience in Routing Protocols (BGP / OSPF / EIGRP) Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (SAML, SSO, LDAP, RADIUS, etc.) Knowledge of Linux (including BASH and Python scripting)
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Customer Success Manager
Há 5 dias
Amazonas, Brasil TITAN Tempo inteiroTITAN is a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager, you'll...
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Customer Success Consultant
4 minutos atrás
Amazonas, Brasil CAS Tempo inteiroCustomer Success & Business Development Consultant – Latin America CAS uses intuitive technology, unparalleled scientific content, and unmatched human expertise to help companies create groundbreaking innovations that benefit the world. As the scientific information solutions division of the American Chemical Society, CAS manages the largest curated...
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Customer Success Manager
Há 6 dias
Amazonas, Brasil Xsolla Tempo inteiro**ABOUT US** At Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing the support and resources they need to bring their games to life. We are committed to leveling the playing field, ensuring that every creator has the...
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Customer Success
4 minutos atrás
Amazonas, Brasil COPEC S.A. Tempo inteiroEstamos em busca de um(a) profissional dedicado(a) e orientado(a) para Customer Success (CS), que desempenhará um papel fundamental na implementação e no sucesso contínuo dos Operadores Turísticos no Marketplace de Tours, Atividades e Atrações da tur.com no Brasil. --> O(a) CS será responsável por orientar novos Vendors no uso eficaz da nossa...
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Senior Salesforce Customer Success
3 semanas atrás
Amazonas, Brasil CommIT Tempo inteiroThe company is an AI-powered visual workspace for Salesforce. Teams can build custom Salesforce functionality—such as smart automation, Slack alerts, dashboards, and more—in a fraction of the time without compromising the development quality.**Key Responsibilities**:- Serve as the primary point of contact for our Salesforce customers, ensuring they have...
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Head of support
Há 4 dias
Amazonas, Brasil Noping Tunnel Tempo inteiroA No Ping está buscando uma pessoa para liderar a área de Customer Success com foco total em retenção, expansão e experiência do cliente. Se você curte o universo gamer, é movido(a) por dados e gosta de construir processos e times do zero (ou elevar para o próximo nível), essa vaga é pra você. Sobre a No Ping Somos uma plataforma de otimização...
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Especialista em Customer Success
4 minutos atrás
Amazonas, Brasil Knewin Tempo inteiroNós, da Knewin, somos líderes na América Latina quando se trata de ajudar empresas e marcas a gerenciar sua reputação e presença online através de análises de dados. Com mais de 2000 clientes, nosso objetivo é conectar nossos parceiros com seu público-alvo, visando conquistar sua preferência e alcançar resultados excepcionais para seus negócios....
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Customer Success Specialist, Life Sciences
4 minutos atrás
Amazonas, Brasil JoVE Tempo inteiroJoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard,...
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Technical Sales Engineer
1 semana atrás
Amazonas, Brasil Yuna.io Tempo inteiroLocation: Remote Type: Full-time About Yuna Yuna is the number one AI for mental health. We provide 24/7 unlimited support for employees worldwide. Specifically, we're focused on the USA market and have large enterprise customers. We need your support rolling out Yuna as a benefit to employees. We're a remote first venture-backed company. We have a high bar...
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Sales Engineer
4 minutos atrás
Amazonas, Brasil Sphere Labs Tempo inteiroAbout the job Sphere Pay is looking for a full-time Sales Engineer based in Miami or Brazil. As a Sales Engineer at Sphere Pay, you will be the critical bridge between our sales/GTM team and our product organization, ensuring customers can successfully integrate and leverage our API-first payment infrastructure. The work you do directly supports our...