Sr Manager of Rider Experience

Job Title: Courier Culture Operations Manager Job Description: As a key member of our team, you will be responsible for developing and implementing strategies to enhance rider culture throughout the year. This includes analyzing rider needs and business changes to create activity plans that meet our goals. Additionally, you will plan and execute monthly...

As the Head of Rider Culture, you will play a crucial role in shaping the rider experience. Key Responsibilities Gather valuable insights into rider pain points through analysis and collaboration with the team. Work closely with the team to identify and address issues from their source, reducing recurrence and improving overall satisfaction. Culture...

Responsibilities:1. Responsible for the design and operation of the entire process and link of rider service, and continuously improve the basic systems and product links of rider service workflow, implementation specifications and other basic systems and product links 2. Continuously improve rider service solutions, pay attention to rider experience,...

Responsibilities:Responsible for the design and operation of the entire process and link of rider service, and continuously improve the basic systems and product links of rider service workflow, implementation specifications and other basic systems and product linksContinuously improve rider service solutions, pay attention to rider experience, establish...

About KeetaKeeta is the international subsidiary of Meituan, a global giant in the delivery sector, and it's on an ambitious mission: to revolutionize the delivery of food and consumer goods worldwide. Our motto is simple yet powerful: “We help people eat better, live better.” Guided by this principle, we bring innovation and technology to the global...

**About the Role**We are looking for an individual with strong analytical and stakeholder management skills to manage user experience in Latin America. In this role, you will be expected to: analyze problems and scope opportunities, propose solutions, and work cross-functionally to execute them to deliver our mission of providing a dependable user...

**About the Role**The Mobility Rider Experience Manager is the guardian of the customer experience and will be obsessed with knowing every detail around the E2E customer journey for specific issue types. He or she will ensure every aspect of our customer support processes are designed with our customers, and our budget, in mind - creating strategies for...

Job Opportunity: Logistics Manager Role Main Job Responsibilities Delivery Performance Optimization : Focus on enhancing timely delivery and order fulfillment rates, ensuring exceptional customer experience. Develop strategies to minimize rider cancellation and rejection rates. Incentivizing Quality Service Delivery : Encourage riders to improve service...

Sr. Technical Program Manager , INTech LATAMJoin to apply for the Sr. Technical Program Manager , INTech LATAM role at AmazonSr. Technical Program Manager , INTech LATAM1 day ago Be among the first 25 applicantsJoin to apply for the Sr. Technical Program Manager , INTech LATAM role at AmazonDescriptionThe Amazon International Technology Team is hiring a...

Responsibilities:Quality Score System Optimization and Maintenance: Responsible for the daily maintenance of the existing quality score system, monitoring various metrics, and promptly identifying and resolving potential issues. Continuously optimize the quality score calculation model based on business development and rider feedback to enhance its fairness...