Supplier Performance

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LOCATION : São Paulo, SP

The 3rd Party Management team is responsible for the operation of Billable Service vendors across the globe, providing resources to fulfill our customer’s projects.

Every supplier working with SAP needs to be periodically evaluated to ensure SAP’s Security and Compliance standards are continuously being met, as well as their delivery performance meets the expectations of our customers and stakeholders. You will be responsible to guarantee a smooth operation of the “Third-Party Risk Management” and “Supplier Performance Evaluation” processes, coordinating and supporting the involved suppliers and internal SAP colleagues.

Together with your team members, you track and monitor the status of the individual risk assessments, provide status updates to management, and initiate escalations.

As a member of our team, you :

• Work as the single point of contact for internal stakeholders and the supplier, guiding and supporting them throughout the whole process (e.g., sending reminders to answer questions; discussing potential answers; collecting additional information).
• Track of the status of the risk assessments, communicate delays, and initiate escalations. Monitor upcoming renewals and proactively involve and inform all required stakeholders.
• Ensure fast & compliant external 3rd Party purchasing and work closely with Business Stakeholders as well as with the Global Procurement Organization and Compliance Functions.
• Steer the supplier performance review through questionnaires and internal interviews, supporting our Global Procurement Organization during the performance assessment.
• Contribute to active knowledge exchange and involvement in the internal risk management community (e.g., share experiences or best practices in community calls).
• Guide & advise Project Managers along the third-party process.

• Bachelor’s / master’s degree or equivalent accreditation (required).
• SolidExperience in roles comprehending supplier management, risk management (due diligence), procurement (supplier registration / onboarding processes), service operations or related.
• Advanced / Fluent English is mandatory. Working experience within a cross-country working environment is preferred.
• Extremely detailed-oriented, organized, and great communication skills (both oral and written).
• High level of integrity and ethical approach to doing business.
• Experience with MS Office (Outlook, Teams, Excel, Word, PowerPoint).
• Experience with SAP Fieldglass, SAP Ariba and SAP’s ERP system are a plus

PLEASE, UPLOAD YOUR CV IN ENGLISH THIS IS MANDATORY

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and / or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team :

Successful candidates might be required to undergo a background verification with an external vendor.

For SAP employees : Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy .