Director, Global Security Investigations

At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity, and excellence. Our culture lends itself to our dedication to transforming millions of lives. Pfizer's Global Security team is responsible for identifying and mitigating risk to public health, patients, and core business functions to enable the delivery of breakthroughs that change patients' lives.
The Director, Global Security Investigations - South America is responsible for protecting Pfizer's patients by managing investigations of counterfeits, product quality complaints, and fraud primarily in assigned region. Additionally, he/she will identify, investigate, and mitigate threats to Pfizer assets - real and intellectual property - and provides guidance and support to physical security needs across the region. In collaboration with the Global Security Operations Center (GSOC) and other Global Security colleagues, provides crisis management support to sites and colleagues within the region. As an investigator and case manager, the incumbent shall develop, implement, manage, and refine comprehensive strategies designed to identify security threats in today's global marketplace, while facilitating a swift and effective organizational response in the event an incident or threat is discovered to have the potential to compromise patient safety, reputation, or brand integrity. Will provide investigative support as needed to Compliance Investigations; Global Information Security; Employee Relations; Global Security's Fraud and Physical Risk Mitigation groups, while working closely with Global Security's Strategic Intelligence Group, and provide investigative support for other business needs as required. Will facilitate key business unit requests and cultivate internal partnerships with Global Security colleagues, business functions, business leaders including Country Presidents, Cluster Leads, Site leaders, Site Security, and Information Security Officers to support all Global Security, Compliance, and Pfizer business in the region.
Will closely liaise with health care providers, non-governmental organizations, government, industry, investigative, and law enforcement professionals as it relates to investigative and security matters.
The Director, Global Security Investigations - South America reports to Senior Director Americas Security Investigations/GSOC/Exec Protection.
Manage investigations (counterfeits, diversion, theft, fraud, and other security matters) initiated through product complaints, law enforcement agency referrals and internally through Global Security.
Develop sources of information, witnesses, and conducts investigations to disrupt transnational criminal activity involving the manufacturing and trafficking of fake Pfizer medicines and grey market products that pose a risk to patients and resolves other investigative matters that impact Pfizer business activities in assigned region in coordination with the other GS colleagues and Sr. Director.
Coordinate investigations as appropriate with foreign and domestic law enforcement agencies; monitors all investigations until a final disposition; and provide expert witness testimony to both domestic and foreign law enforcement proceedings.
Provide oversight of services of outside consultants in South America region to support investigations.
Responsible for case management of assigned investigative matters.
Maintains an excellent working relationship with all Pfizer business leaders including Country Presidents, Cluster Leads, Country Managers, Site leaders, Site Security, and Information Security Officers; as well as with all GS colleagues; and quickly develops a Pfizer Corporate and Regional leadership knowledge that is essential to their performance in the position.
Responsible to maintain active and supportive relationships with senior business leaders in the region to support their Global Security needs and ensure all aspects of GS' services are both available and supported when needed.
Develop and investigate collateral matters from other GS Directorates as assigned by the GS Sr. Director.
Develop and present product integrity awareness training to law enforcement and government officials; and internal and external stakeholders in assigned region regarding Pfizer products and anti-counterfeiting strategies to protect Pfizer trademarks in the market.
Ensure the protection of Pfizer's reputation through timely investigation and resolution of all related reports of criminal or potentially criminal activity as it impacts Pfizer.
Ensure security threats to the business are understood, assessed, and countered effectively in coordination with the relevant GS counterparts. Work collaboratively with the relevant business units to achieve best practice and appropriate integration.
Foster, develop, and maintain professional relationships with law enforcement, regulatory and other government agencies necessary to effectively accomplish the

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