Billing Specialist

Best Servicers of America is an innovative provider of on-site services solutions, dedicated to enhancing brand image and customer service experience. We offer accurate diagnostic and technical support and follow-up phone calls to ensure customer satisfaction. Our team works closely with businesses to tailor our services to meet their unique requirements, dispatching professional technicians to provide total business solutions.

We are looking for a detail-oriented and proactive Billing Specialist to join our Billing Department. This role plays a key part in ensuring accuracy in service repair claims and payments. You will review completed repairs, confirm pricing, submit claims to customers, and verify technician payments. Strong organizational skills, attention to detail, and problem-solving abilities are essential, as this position directly impacts financial accuracy and customer satisfaction.

• Review completed repair tickets to ensure all prices and charges are correct.
• Submit claims to customers and follow up to resolve any issues.
• Verify and process payments for technicians who completed the repairs.
• Make phone calls in English to technicians, customers, and consumers when clarification or updates are needed.
• Contact customers to correct claim issues and provide status updates.
• Collaborate with the billing and operations team to support overall department efficiency.
• Proactively identify and solve problems to avoid delays in payments or claims processing.

• Previous experience in billing, claims, customer service, or a similar role (preferred but not required).
• Strong attention to detail and organizational skills.
• Ability to learn quickly and work efficiently in a fast-paced environment.
• Excellent communication skills in English (verbal and written).
• Proactive, problem-solving mindset with the ability to work both independently and as part of a team.

• Location: Remote; typical schedule Monday to Friday, 8:00 to 17:00 or 9:00 to 18:00 USA Eastern Time.
• Role is for a Billing Specialist in the Logistics Department.
• Salary: $850.00 USD per month during probation; $700.00 USD per month during a 90-day training period.
• Payment method: Direct deposit, paid on the 5th of each month.
• Equipment requirements: Fast computer (minimum 8 GB RAM), headset with microphone, high-speed internet (100 Mbps+), quiet working environment, and two screens to start training (photos may be requested).
• Salary is not negotiable beyond the stated offer.
• Probationary period includes training with the corresponding pay as noted above.

• LinkedIn applications will be reviewed within 48 hours of submission.
• If selected, you will receive an email with a DocuSign form.
• Contact via Skype to schedule the interview after completing the form.
• Resumes must be sent in English only.