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Team Leader Customer Success Manager

4 semanas atrás

Curitiba, Paraná, Brasil Elanne Almeida Consultoria e Carreira Tempo inteiro
**Requisitos**:
- Superior Completo
- Desejável Pós graduação
- Certificação em CS (Customer Success)
- Experiência em Liderança/Gestão de equipe de CS (Sucesso do Cliente)
- Definição e acompanhamento de processos de CS e indicadores de desempenho;
- Desejável Office avançado;
- Desejável BI;
- Plataformas e métricas;
- Conhecimento em CRM
Tipo de vaga: Tempo integral, Efetivo CLT
Salário: R$2.000,00 - R$7.000,00 por mês
**Benefícios**:
- Assistência médica
- Assistência odontológica
- Seguro de vida
- Vale-refeição
- Vale-transporte
Horário de trabalho:
- Turno de 8 horas
Pergunta(s) de seleção:
- Quais as principais métricas SaaS que você já trabalhou?
- Qual o segmentos das empresas que atuou como Customer Success Manager?
- Sua equipe de CS era composta por quantos integrantes? Foi Gestor de CS por quanto tempo?