Account Director

2 semanas atrás

Curitiba, Paraná, Brasil eStoreLabs Tempo inteiro
Overview

Account Director | eCommerce | eRetailers | Team Management role at eStoreLabs . The mission of this role is to lead and inspire the team to achieve objectives, budgets and quality while maintaining high client satisfaction.

Responsibilities
  • Manage a dedicated part of the business from an operational point of view (Americas)
  • Lead and coach a team to deliver high quality projects
  • Create strategy and act as an advisor in ecommerce development for clients and the team
  • Build long-term client relationships through analysis of their business needs, evaluation and development of the client (e.g., business reviews and KPI reporting), continually improving the client experience
  • Support the sales team with information and input for pitches
  • Develop innovative ideas to run the business and execute them
  • Analyze day-to-day team efficiency and identify opportunities for improvements to people and processes
  • Serve as a role model and knowledge expert; train and develop people within the team; provide feedback and performance reviews to support professional growth
  • Manage budgets and P&L of the Americas projects and report to the board
  • Lead client accounts with overall responsibility for the client-agency relationship and continuously improve the client experience
  • Ensure projects are profitable and drive growth
Qualifications
  • Passionate, ambitious individual with a business-oriented, strategic approach
  • Min. 5 years of supervising / team management experience (min 5-7 people) with leadership development
  • At least 5 years of experience in eCommerce
  • Experienced in project management and working with eRetailers (especially Amazon & Walmart)
  • Experience with international clients on various projects and ability to build long-term relationships
  • Experience in strategic business consulting
  • Understanding of budgeting, reporting and P&L
  • Fluency in English - at least C1 level
We Offer
  • Cooperation based on B2B contract or contract of service through the Deel platform for international cooperation
  • 26 paid days off from service provision plus national holidays
  • Opportunity to work with recognized global brands as clients
  • Exciting and friendly work environment
  • Work in an international team without rigid corporate rules
  • A company MacBook and phone
  • Further development and training in eCommerce
  • Annual performance bonus or salary raise
  • Shorter working day on Fridays during holiday months (July–August)
Recruitment Process
  • Step 1: Analysis of received applications (CVs). We will select CVs that cover most of the features in the offer and contact selected candidates
  • Step 2: Recruitment interview with HR (videocall)
  • Step 3: Recruitment interview with management board (videocall)
  • Step 4: Preparation and presentation of a task (videocall)
Seniority level
  • Mid-Senior level
Employment type
  • Contract
Job function
  • Sales and Business Development
  • Industries: Business Consulting and Services

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