Gas & Power Commercial Support Analyst

Overview Location: São Paulo, Brazil Job Family Group: Trading Jobs Worker Type: Regular Posting Start Date: October 10, 2025 Business unit: Trading and Supply Experience Level: Early Careers What’s the role Shell Energy Brasil is the company’s trading arm responsible for being the single customer and market interface for downstream power, gas, and environmental products activities in Brazil. This role reports to the Gas and Power Settlements Coordinator, within the Americas Trading & Supply organization. As a Settlements Analyst, you will be responsible for ensuring the integrity and efficiency of gas and power contract settlement processes, acting as a key link between commercial, operational, and regulatory teams. This role requires a strong focus on process automation, data analysis, and the ability to lead effective continuous improvement initiatives. What you’ll be doing Responsibilities and Main Activities: Order-to-Cash Execution: ensure all closed gas and power deals are registered in settlement tools and sent for billing or payment processing, guaranteeing their completion, accuracy, and compliance with contractual terms and company policies. Billing and Payments Oversight: guarantee timely payments to suppliers and perform quality assurance on billing and payment activities, including those handled by third parties. Customer and Counterparty Support: Serve as the primary contact for counterparties regarding ongoing contracts and settlements. Open and track claims and disputes, acting as Resolution Owner (RO) for settlement-related issues. System Utilization: Maintain Settlements systems and tools, ensuring they are up-to-date and functioning correctly. Assist in the implementation and testing of system upgrades and enhancements. KPI Monitoring and Reporting: prepare and distribute regular reports on settlement activities, including status updates, performance metrics, root cause analysis, issue resolution and long-term improvements. Regulatory Reporting: deliver accurate and timely regulatory reports under commercial support responsibility. Commercial Support: Support and collaborate with the Commercial team in new contracts, deals, and projects, ensuring successful implementation. Cross-Functional Collaboration: work closely with teams in Tax, Legal, Finance, Treasury, Scheduling, and Commercial to ensure end-to-end settlement processes are aligned and efficient. Process Automation & Data Analysis: identify opportunities for automation and lead continuous improvement initiatives. Analyze data to enhance settlement performance and support decision-making. Maintain standard procedures (SOPs) and effective controls. Records & Data Management: maintain high standards in data quality, privacy, and security across all settlement activities. Comply with Shell Policies and Rules and ensure 100% completion of mandatory training. What you bring Must have legal authorization to work in the Brazil on a full-time basis for anyone other than current employer Bachelor’s degree with 2 or more years of experience in the Power or Gas sectors Familiarity with Brazilian energy market regulations and settlement practices Strong commitment to Shell’s values and continuous improvement culture Advanced analytical and problem-solving skills, with experience in data visualization and proficiency using Excel, Power BI, Power Automate and similar tools Attention to detail and accuracy in data management Strong stakeholder engagement, collaboration, and teamwork mindset Learner mindset, adaptability to constant changes and ability to prioritize Fluent in English and Portuguese, Spanish is an advantage Position based in São Paulo-SP What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Benefit from flexible working hours, and the possibility of remote/mobile working. Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world. Take advantage of paid parental leave, including for non-birthing parents. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes. Disclaimer: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. #J-18808-Ljbffr