Senior Implementation Analyst

Overview Senior Implementation Analyst within Hexagon’s Asset Lifecycle Intelligence division (Hexagon). Responsibilities Works directly with client, providing creative solutions to customer application needs. Provide consulting services such as solution configuration, best practices implementation strategies, automation/customization and integration with other applications. Provides feedback based on client experiences to product and professional services teams for product and process improvements. Possesses strong communication and interpersonal skills to reinforce developing relationships with stakeholders. Accurately document support activities to solve problems, maintaining knowledge base updated. Regularly interacts with solution development, global team support and product ownership teams to investigate problems, discuss design issues, and provide customer feedback. Education / Qualifications Keep in touch with team members and support them in solving problems. Keep in touch with Hexagon's support and service team, provide information to help them find solutions. Knowledge in creation of how-to guides, tutorials, reference docs, system docs, and release notes. Familiar with writing SQL statements. Knowledge about Intergraph Smart® 3D. Knowledge about Intergraph Smart Foundation is a plus. Knowledge about Intergraph Smart® Suite is a plus. Familiar with Database Administration (Oracle, MSSQL) is a plus. Experience Implementation of projects and solutions. Experience in Engineering Project and Solution Implementation. Business analysis consultant. Automation of processes and routines. Analysis and preparation of documentation. Skills Ability to learn and work with system and tools. Good analytical, troubleshooting and problem solving skills. Motivated to challenges and to learn. Self-Awareness. Fast Learner. Proactive. Languages Spanish is a plus. English is a plus. About Hexagon Hexagon is the global leader in enterprise software, empowering organizations to build a safer, more sustainable and efficient future. We transform complex data into actionable insights that drive smarter decisions, modernize operations and accelerate digital maturity across industries that matter most — public safety, defense, transportation, government, industrial facilities and physical security. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 24,800 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com. Why work for Hexagon? At Hexagon, if you can see it, you can do it. Hexagon puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world. In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with. Everyone is welcome We believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. We embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries: Software Development Referrals increase your chances of interviewing at Hexagon Asset Lifecycle Intelligence by 2x #J-18808-Ljbffr