Logistics Delivery Performance Specialist

2 semanas atrás


São Paulo SP, Brasil beBeeDelivery Tempo inteiro

Job Opportunity

We are seeking a Logistics Operations Manager to improve delivery performance and optimize the rider experience. This includes focusing on cancellation and rejection rates, developing strategies to enhance on-time delivery and order fulfillment rates, and ensuring an excellent delivery experience.

Key Responsibilities:

  1. Develop and implement plans to reduce cancellation and rejection rates among riders.
  2. Design a scoring system to incentivize riders to improve delivery quality.
  3. Create customized evaluation plans for various capacity types and business models.
  4. Enhance rider performance through training, incentives, and control systems.
  5. Monitor and analyze data to identify and resolve potential delivery-related issues.

Requirements:

  1. A minimum of 5 years of experience in logistics operations is desired, with a background in food delivery companies preferred.
  2. Strong problem-solving skills are essential.
  3. Proficiency in data analytics and experience in data-driven decision making are required.
  4. Advanced English language skills are preferred.
  5. Mastery of data analysis software is necessary.


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