Workforce Management Specialist

2 semanas atrás

Rio de Janeiro, Brasil beBeeWorkforceManagement Tempo inteiro

Workforce Management Expert We are seeking a highly skilled Workforce Management Expert to join our team. As a Workforce Management Expert, you will work with complex environments, requiring multi-product solutions, customization, and integration with other third-party products. You will drive requirement assessment workshops with senior members of the customer organization. You will design a solution that best fits the customer requirements while limiting deviations from standard functionalities. You will prepare functional and technical solution design documents. You will work with the offshore technical team to build the solution and clarify their queries. You will train core users of the customer. You will manage customer user acceptance tests. You will work with project managers to align with project milestones and ensure timely delivery. Requirements To be successful in this role, you must have a Bachelor's degree or equivalent in Computer Sciences or a related field. Experience with Kronos and UKG Workforce Management is mandatory. English Advanced (B2-C1) Experience in requirement gathering and solution design. Prior experience in supporting functional testing, integration testing, and UAT preferred. Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base. Solid interpersonal skills to interface with co-workers and customers. Ability to manage specific tasks to completion with minimal direction. Ability to collaborate with clients, identify engagement follow-on opportunities, and a strong desire to excel.

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