
General Manager
Há 5 dias
We are a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.
**General Manager**
**The Role**
At Soho House, the **General Manager** is responsible for all aspects of the business by ensuring operational efficiency, member/guest experience, staff retention and optimal profit is met at a Soho House & Co. property. Including day-to-day staff management, a General Manager is also an ambassador for the Soho House brand and fully embraces our ethos, support staff, member and guest experience. As General Manager you are an influential leader and strategic business partner to all departments that tell our story, deliver service, create culture, maximize profits, support operations, and member / guest satisfaction. The General Manager works very closely with internal and external stake holders to ensure optimal experience is a result of unforgettable moments through staff, food, drink, events and amenities.
A successful General Manager will collaboratively partner with the Executive Chef, Head of Operations and COO to develop strategic business objectives and goals that result in optimizing the business's performance and profitability.
**Main Duties**
- Influential leader and strategic business partner to internal and external stake holders by assessing business objects and delivering an elevated, approachable and profitable experience that is consistent and regularly assessed for improvement and innovation
- Responsible assessing the business on a weekly/daily basis and in providing reports on the economic and operational state of the business that trigger the development of action plans to support operational improvements and focus on optimizing profit, minimizing margins and promote exceptional experience(s) for member, guest, staff.
- Adhere to Soho House & Co company policies for food safety, allergy procedure and creating an overall safe and inviting space for members, guests, staff by partnering with Health & Safety leaders and following local, government and regional compliance and abiding by legal standards
- Collaborative partner to all leading Head Office business functions to drive effective process and implement innovative opportunities that efficiently drive sales and staff/member retention through HR, Recruitment, Learning & Development, F&B/Operations, Marketing, PR, Social, Events & Programming, Finance, Housekeeping and Facilities
- Oversee the creation, collaboration of regional properties (if applicable), execution and planning of any "big moment" such as winter roof conversions, Halloween, off site festivals within the region to ensure a smooth, profitable experience for our members, guests and staff
- Guide, develop and implement decisions that outline policies, procedure and systems to improve business operations, service, retention and over all experience
- Provide leadership relative to annual marketing plans and partnership to other leaders within Membership, Marketing, Food & Drink, Finance
**Required Skills/Qualifications**
- At least 6+ years managing high-volume Food and Beverage (F&B) or multi-unit operations
- Understand, maintain, and enforce local and government regulated food safety, risk prevention, fire prevention and emergency procedures to ensure the safety of all staff and guests
- Interview all new and prospective hires (internal/external) and adhere to P&D policies while positively provide support to the team in terms of growth, development and success planning
- Monitor, assess, report and develop action items to support service trends, guest/member/staff surveys
- Innovator and influencer with previous experience managing F&B operations that focus on service and providing top quality experiences through food and drink.
- Creative and analytical thinker who encompasses strong business aptitude is driven by results and guest satisfaction. Naturally hospitable
- Excellent interpersonal skills and ability to build relationships (internal/external) as well as highly organized, efficient and detail oriented
**Physical Requirements**
- Must be able to seize, grasp, turn and hold objects with hands.
- Must be able to work on your feet for at least 8 hours.
- Fast paced movements are required to go from one part of the club to others.
- Must be able to move, pull, carry, or lift at least 40 pounds.
- Must be able to work in front of a computer screen for up to 5 hours per day.
- Occasionally kneel, bend, crouch and climb as required.
**Opportunities for all
-
General Manager
Há 7 dias
Sao Paulo, Brasil Soho House & Co. Tempo inteiro**Who We Are** We are a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have...
-
General Manager
2 semanas atrás
Sao Paulo, Brasil Hyatt Place Sao Jose do Rio Preto Tempo inteiroSummary Grounded in our Purpose, to care for People so they can to be their Best, a Hyatt General Manager is responsible to bring our Purpose to life through the execution and delivery of the Hyatt brand and brand experiences across all stakeholders: guests, colleagues, customers, owners, and communities. With a strong reputation for remarkable energy, and...
-
General Manager
2 semanas atrás
Sao Paulo, Brasil Hyatt Place Sao Jose do Rio Preto Tempo inteiroSummaryGrounded in our Purpose, to care for People so they can to be their Best, a Hyatt General Manager is responsible to bring our Purpose to life through the execution and delivery of the Hyatt brand and brand experiences across all stakeholders: guests, colleagues, customers, owners, and communities.With a strong reputation for remarkable energy, and a...
-
General Manager
2 semanas atrás
Região Geográfica Intermediária de São Paulo, Brasil LHH Tempo inteiroOverview Multinacional de grande porte do setor automotivo em busca de General Manager. Responsabilidades Gerenciar uma área geográfica específica/perímetro de linha de produtos ou múltiplas unidades fabris. Cumprir os compromissos orçamentários, medidos pela margem bruta e nível de estoque, bem como pelos gastos com CAPEX; Definir metas para seu...
-
General Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Pacifica Continental Tempo inteiroGENERAL MANAGER – BRASILWe are seeking a General Manager, Ideally with experience in the automotive sector, and coming from manufacturing companies, to oversee all business activities in Brasil. The right person will enjoy a fast-paced environment, is a proactive problem-solver, passionate about building and maintaining a team environment, and strives to...
-
Labor Relations Manager
Há 24 horas
Sao Paulo, Brasil General Motors Tempo inteiro**Job Description**: At General Motors we pride ourselves on designing, building and selling the world's best vehicles. We are seeking a new generation of visionaries to help launch bold engineering and business initiatives, and shape new directions for General Motors. The Labor Relation Manager has the following challenges: - Lead the Collective...
-
Regional General Manager
2 semanas atrás
Sao Paulo, Brasil Atlas Technology Solutions Tempo inteiroWe believe in a world where growth thrives across borders and cultures. That's why our Founder and CEO Rick Hammell started Atlas, coining the term Employer of Record (EOR) simultaneously. As an EOR, Atlas employs people to work for companies anywhere in the world. Before we came along, the only businesses offering a similar solution were essentially...
-
Director, General Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Illumina Tempo inteiroDirector, General Manager - Latin America Join to apply for the Director, General Manager - Latin America role at Illumina Director, General Manager - Latin America Join to apply for the Director, General Manager - Latin America role at Illumina What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we...
-
Hotel General Manager
2 semanas atrás
Sao Paulo, Brasil Selina Tempo inteiro**Who we are** Our Mission is to inspire authentic and meaningful connections. Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy new adventures. **What the role is** The Hotel General Manager is the main...
-
Finance Manager
2 semanas atrás
Sao Paulo, Brasil General Motors Tempo inteiro**Job Description**:At General Motors we pride ourselves on designing, building and selling the world's best vehicles. For this, we are currently seeking for a Product Development Finance Manager who will provide both operational and strategic support to business partners & functional leadership. Supervise team of analysts and act as the primary financial...