General Manager

Há 7 dias

São Paulo, Brasil Wyndham Hotels & Resorts Tempo inteiro

General Manager – Wyndham Garden São Paulo Aclimação We are seeking a General Manager to lead the operations of Wyndham Garden Aclimação in São Paulo. The role requires strong operational leadership, close teamwork, strategic vision, and a consistent focus on financial results, reputation, operational efficiency, and guest experience in line with Wyndham standards. Propósito Planejar, liderar e coordenar a operação integral do Wyndham Garden Aclimação, assegurando excelência operacional, rentabilidade sustentável e altos níveis de satisfação dos hóspedes, em um hotel urbano de médio porte. Principais funções e responsabilidades Liderar e coordenar todas as áreas operacionais do hotel (Recepção, A&B, Governança, Manutenção e Administração), garantindo eficiência, qualidade de serviço e cumprimento dos padrões Wyndham. Liderar, desenvolver e acompanhar a equipe de liderança e colaboradores, promovendo cultura de serviço, engajamento, accountability e desenvolvimento de talentos. Analisar resultados financeiros, DRE e indicadores operacionais, tomando decisões para otimizar rentabilidade e desempenho do hotel. Garantir o cumprimento do orçamento anual, controle de custos e otimização de receitas, adequados à realidade de um hotel urbano de 71 UH. Monitorar e impulsionar a satisfação dos hóspedes, NPS, GSS e reputação online, assegurando melhoria contínua da experiência. Trabalhar de forma integrada com as áreas Comercial e Revenue para maximizar ocupação, mix de canais e resultados do hotel. Educação e experiência Graduação completa, preferencialmente em Hotelaria, Turismo, Administração de Empresas ou áreas afins. Pós‑graduação ou MBA será considerado um diferencial. Experiência mínima de 3 a 5 anos como General Manager ou posição de liderança equivalente em hotelaria. Experiência prévia em hotéis urbanos de pequeno ou médio porte. Sólida experiência em gestão financeira e P&L. Conhecimentos em vendas, revenue e estratégias comerciais. Inglês avançado (espanhol e mandarín, desejável). Domínio de PMS (preferencialmente Opera) e ferramentas de gestão. Company Overview Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties, with approximately 9,200 hotels across over 95 countries. Headquartered in Parsippany, N.J., Wyndham has offices worldwide and a workforce dedicated to making hotel travel possible for all. Our culture emphasizes Count on Me, flexibility, and core values of Integrity, Accountability, Inclusivity, Caring and Fun, making Wyndham an award‑winning workplace. Job Location Wyndham Garden São Paulo Aclimação, Avenida Turmalina 53, São Paulo, Sao Paulo 01531‑120. Employment Status Full‑time. Employment Disclaimer In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third‑party owner. At many of those properties, the hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. By applying through this site, I understand and agree that I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham is serving only as the recruiter and will not be my actual employer. #J-18808-Ljbffr

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