Account Executive, SMB

Overview

DocuSign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use DocuSign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, DocuSign helps unlock data trapped inside documents, enabling integration with business systems of record to save time and money. DocuSign’s Intelligent Agreement Management platform enables companies to create, commit, and manage agreements with solutions in e-signature and contract lifecycle management (CLM).

As an Account Executive (AE), you are a highly motivated self-starter responsible for expanding our footprint in current customers within a diverse territory. You are eager to learn, adaptable, and comfortable with some ambiguity. You focus on selling additional use cases, products, and services into existing accounts. You are accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader DocuSign partner ecosystem.

This position is an individual contributor role reporting to Manager, SMB Sales.

• Drive success of the company’s goals and objectives through achieving individual sales quotas
• Develop and negotiate enterprise level proposals and contracts
• Craft and deliver customized sales presentations and product demonstrations, by visiting clients and online demos
• Forecast sales activity and revenue achievements accurately through proper use of sales tools
• Collaborate effectively and engage various pre/post sales resources including Sales Development Representatives, Market Development Representatives, Solutions Engineers, Account Managers, Partner Account Managers, as well as Legal, Security, Professional Services and Customer Support

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position\'s job designation depending on business needs and as permitted by local law.

Basic

• BS/BA degree or equivalent in relevant sales experience
• Experience in a quota-carrying role
• Experience with Salesforce.com, Microsoft Word, PowerPoint and Excel
• Experience with Google Workspace

Preferred

• Experience managing and closing complex sales cycles
• Demonstrated ability to over-achieve quotas in past positions
• Excellent communication skills

Working here

DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. You’ll feel pride in the work you do because your contribution helps us make the world better. You’ll be valued by us, our customers, and the world in which we live.

Accommodation

DocuSign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at If you experience any issues during the application process, contact our Talent organization at for assistance.

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