Sales and Operations Specialist

About us:
One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
What you'll do:
As a Sales and Operations Specialist, you will ensure excellence experience across a commercial process and support the commercial team to improve our results, providing information that will be relevant to drive our directors to a better decision. You will be a critical team member contributing to our mission objective - Have a full control and management of commercial strategy results
You will build a commercials report, provide studies and analysis by-products, channel and markets while working hand-in-hand with our internal team and regional partners to ensure our strategy plan is operating at a peak performance You will be a key contributor in a cross-functional team ensuring that we have a better productive, quality and the adequate offer for any region target. You will provide support services to internal staff, regional managers, and external partners for a better commercials result. You will also provide information for support a Marketing initiatives and decisions.
Please submit CV in English
The day-to-day:
As a Sales and Operation Specialist you will support the commercial teams of our service in Brazil by assisting with and learning about the following:
- Supporting the Regional Managers team in day-to-day operations with a performance monitoring and opportunity identification.
- Measure and assess performance of any aspect of a monthly recurring revenue and cost businesses, with use of metrics and KPIs, in order to define forecast.
- Build and maintain dashboards and reports, perform analysis of forecasts, actual and variance.
- Use analytics to improve business effectiveness and understand causality and drivers of success.
- Build effective cross-functional relationships with colleagues from product, service, sales, engineering, legal, regulatory, tax and business management.
- Working closely with customer care (Tiers 1, 2 and 3) and partners to identify top issues impacting the business. Perform data analysis to identify top issues for prioritization.
What you'll need:
- 5+ years of experience in a data analytics role; experience working in Brazilian telecommunications, cable television, or broadband services companies preferred.
- Bachelor's or master's degree in Administration, Production Engineering, Marketing, and/or a related field.
- Exceptional aptitude for creating structured quantitative and qualitative analyses to analyze business cases and their sensitivity through financial models.
- Able to articulately present and debate recommendations with senior leadership.
- Strong analytical and problem-solving skills with a particular passion for technology.
- A collaborative mindset, sense of curiosity and desire for impact.
- Ability to operate with a high degree of interpersonal flexibility and handle multiple projects simultaneously under pressure and meet goals/deadlines.
- Fluent in both English and Portuguese languages, spoken and written.
- Analytical and solution focused tendencies; ability to think creatively and to leverage data to make key decisions.
- Proficient in MS Office (Word, PowerPoint, Excel).
- Strong analytical skills.
What will help you on the job:
- Engaged and organized personality.
- Excellent presentation and communication skills.
- Self-driven individual with ability to work independently.
- Ability to prioritize, multi-task and maintain attention to detail.
- Strong ability to work in teams and build good working relationships.
- High degree of personal integrity and work ethic.
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