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Sales operations specialist
4 semanas atrás
4 days ago Be among the first 25 applicants
Are you passionate about data, processes, and enabling sales teams to thrive? Join us as a Sales Operations Specialist and become a strategic player at the heart of our commercial operation. In this role, you ll collaborate with cross-functional teams to improve sales performance, optimize CRM usage, support go-to-market strategies, and enhance the efficiency and effectiveness of our commercial initiatives.
If you re proactive, analytical, and excited to drive impact through operational excellence, this opportunity is for you
Key Responsibilities
- Be part of a team that serves as the strategic information hub for the Sales department, working closely with Account Executives and other key stakeholders involved in commercial performance.
- Administer and optimize the Salesforce CRM to ensure its efficiency in managing sales accounts and driving pipeline performance.
- Support and contribute to the continuous improvement of sales processes, acting as the link between SDRs (Sales Development Representatives) and the sales team.
- Actively participate in sales strategies, including digital marketing, inbound marketing, and a strong understanding of the buyer s journey and B2B purchasing behavior.
- Train and support sales teams in the effective use of tools, especially CRM, and help integrate these tools and processes into the companys sales playbook/handbook.
- Proven experience in administration and advanced usage of Salesforce CRM.
- Strong analytical mindset with the ability to review, design, and optimize sales processes.
- In-depth knowledge of digital marketing and inbound marketing strategies.
- Ability to act as the bridge between SDRs and sales teams, ensuring efficient communication and alignment.
- Demonstrated experience in training teams on sales tools and commercial processes.
- Strong communication skills and a collaborative attitude to work effectively with cross-functional teams.
- Understanding of the B2B customer journey and buying process.
- Excellent organizational skills and attention to detail to ensure data accuracy and CRM quality.
- Ability to document sales processes and contribute to the company s commercial playbook.
- Proactive, data-driven, and result-oriented profile.
- Advanced English proficiency is mandatory.
- Hiring model: CLT
- Health Plan (No co-participation);
- Meal vouchers (R$ 1.100,00/month);
- Home office allowance (R$100.00/month);Wellhub;
- Birthday Day Off;
- English classes;
- Access to ALURA (technical and personal/professional development courses);
- Equipment needed to carry out the activities;
- The hybrid work model is 2x in the office (Pinheiros/São Paulo, SP).
- Seniority level Entry level
- Employment type Full-time
- Job function Sales and Business Development
- Industries Human Resources Services
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