Site Reliability Engineer

Há 2 dias


Fortaleza, Brasil AgileEngine Tempo inteiro

Site Reliability Engineer (Middle) ID38916 Join to apply for the Site Reliability Engineer (Middle) ID38916 role at AgileEngine . Overview AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. What you will do Shift: Monday – Thursday 8AM – 7PM PST (11AM – 10PM EST) with rotating on-call On-call shifts: every 6 weeks, for one week as primary responder and the next week as secondary Manage alerts daily, check systems, and escalate issues as needed Provide 24x7 on-call support for critical SaaS events Be available in case of emergencies when team members are not available or need help Document issues and remediation steps Proactively create appropriate monitors in the EKS/K8S ecosystem Deploy to EKS/K8s cluster using Terraform and Helm Learn and maintain existing infrastructure running under Docker Swarm Improve existing infrastructure health by implementing checks and scripts to correct known issues Maintain and develop deployment code Automate manual tasks Implement/integrate new technologies in our Cloud Infrastructure Collaborate with other teams and departments to provide the highest level of support and assistance Apply a real customer focus when planning deployments/updates, considering impact on customers Work with Support, Customer Success, Migration, and Professional Services teams to provide best-in-class SaaS service Perform root cause analysis (RCA) and take corrective actions to prevent recurrence Create and assign alert-related actions to the appropriate team after investigation Handle support requests for environment-specific actions Identify and provide automation requirements to improve RCA MUST HAVES 2+ years of professional experience Experience working with Datadog Hands-on experience as an AWS Cloud Engineer Working knowledge of EKS/Terraform/Helm Working experience with Docker and Docker Swarm Good understanding of AWS IAM roles and policies Experience logging and monitoring AWS resources using CloudWatch logs Experience working in a Linux environment Proficient in Bash and/or Python scripting Strong understanding of web technologies such as REST APIs Working experience with monitoring solutions such as Grafana and Prometheus Excellent oral and written communication skills Customer-facing communication skills to explain issues and RCAs Experience in Product/Application Support for SaaS-based products Understanding of APIs, Databases, Systems Architecture, and Design Experience designing, implementing, and operating in a DevSecOps environment Excellent communication skills, both written and verbal Ability to work independently and in a collaborative environment Technical aptitude with the desire to learn new and evolving technologies Upper-Intermediate English level NICE TO HAVES Experience with GCP or Azure Certifications: AWS Certified DevOps Engineer – Professional or AWS Certified Advanced Networking Specialty PERKS AND BENEFITS Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps Competitive compensation: We match your ever-growing skills with competitive USD-based compensation and budgets for education, fitness, and team activities A selection of exciting projects: Join projects with modern solutions development and top-tier clients including Fortune 500 enterprises and leading product brands Flextime: Tailor your schedule for work-life balance with options to work from home or in the office Seniority level Mid-Senior level Employment type Full-time Job function IT Operations Industries IT Services and IT Consulting Referrals increase your chances of interviewing at AgileEngine by 2x #J-18808-Ljbffr


  • [Genai Core]

    1 semana atrás


    Fortaleza, Brasil Stone Tempo inteiro

    (GenAI Core) - Staff Site Reliability Engineer(GenAI Core) - Staff Site Reliability EngineerAWSTerraformArgoCDHashicorp VaultQuem é Stone Tech?A Stone nasceu com o propósito de ser protagonista na transformação da indústria de pagamentos, lutando para oferecer as melhores soluções para quem empreende no Brasil.Pensando nisso, construímos a Stone...


  • Fortaleza, Brasil Mercado Eletrônico Tempo inteiro

    O Mercado Eletrônico é líder na América Latina em soluções de gestão de compras B2B. Suas tecnologias e serviços para as áreas de compras ajudam empresas a conquistarem mais economia, agilidade, governança e colaboração. Com escritórios no Brasil, Estados Unidos, México e Portugal, contabiliza mais de 1 milhão de fornecedores, 10 mil...

  • Site Reliability Engineer

    1 semana atrás


    Fortaleza, Brasil AgileEngine Tempo inteiro

    Site Reliability Engineer (Middle) ID38916Join to apply for the Site Reliability Engineer (Middle) ID38916 role at AgileEngine . OverviewAgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and...


  • Fortaleza, Brasil Premiersoft Tempo inteiro

    OverviewNa Premiersoft, transformamos desafios em soluções.Com mais de uma década de pioneirismo em desenvolvimento mobile, somos movidos por um propósito claro: criar experiências tecnológicas que impulsionam o crescimento e a transformação dos nossos clientes.Nosso time, formado por mais de 200 #Heroes, combina expertise técnica com o nosso DNA:...


  • Fortaleza, Brasil Stone Tempo inteiro

    Quem é Stone Tech?A Stone nasceu com o propósito de ser protagonista na transformação da indústria de pagamentos, lutando para oferecer as melhores soluções para quem empreende no Brasil.Pensando nisso, construímos a Stone Tech! A junção dos times de tecnologia Stone Co. e as empresas financeiras do grupo que reconhecem o potencial empreendedor de...


  • Fortaleza, Brasil Microtalent is becoming INSPYR Global Solutions Tempo inteiro

    WE ARE HIRING DATA ENGINEER°Offer 100% remotly ONLY BrazilDirect contract with clientThe Senior Cloud Data Engineer leads the design, architecture, and implementation of secure, scalable data solutions on AWS, utilizing Snowflake, dbt, and modern automation tools. This role drives best practices for data quality, validation, and governance, while optimizing...


  • Fortaleza, Brasil Vortigo Digital Tempo inteiro

    Somos aVortigo- nascemos com o propósito de criar aplicativos mobile para um mundo em constante movimento, mas não paramos por aí.Ampliamos nossa atuação e hoje desenvolvemos softwares para ajudar empresas e startups no processo de transformação digital.Nosso time é composto por pessoas apaixonadas por desafios gigantes, mudando a experiência dos...

  • Site Operations Specialist

    4 semanas atrás


    Fortaleza, Brasil beBeeReliability Tempo inteiro

    Job Overview We are seeking a skilled Site Reliability Engineer to join our team. About the Role: Investigate and resolve complex production incidents in a timely manner. Perform in-depth analysis of application issues and identify preventive measures. Manage requests related to CIRS, deployments, feature toggles, and data fixes. Collaborate with...


  • Fortaleza, Brasil Bebeereliability Tempo inteiro

    About Avenue Code:We prioritize partnerships over vendor relationships.Aavenue Code promotes an equitable culture through recognized differences, safe environments, employment opportunities, representation, and support.Key ResponsibilitiesLiaise with product teams to tackle infrastructure challenges as a technical expert and mentor.Technical ExpertiseDesign,...

  • Lead Sre Engineer

    Há 6 horas


    Fortaleza, Brasil Avenue Code Tempo inteiro

    About the Company:Avenue Code is the leading software consultancy focused on delivering end-to-end development solutions for digital transformation across every vertical.We're privately held, profitable, and have been on a solid growth trajectory since day one.We care deeply about our clients, our partners, and our people.We prefer the word 'partner' over...