Analista Customer Service

Há 4 dias

Sorocaba, São Paulo, Brasil Prysmian Tempo inteiro

Join to apply for the Analista Customer Service role at Prysmian

Join to apply for the Analista Customer Service role at Prysmian

Team Overview And Job Responsibilities
We are looking for an Inside Sales & Customer Service Analyst to support the commercial development of our

Team Overview And Job Responsibilities
We are looking for an Inside Sales & Customer Service Analyst to support the commercial development of our Elevator & Escalator Business Unit in Brazil.
Based in Sorocaba (SP) and reporting to the Sales Manager, this person will act as a commercial facilitator, working closely with the sales team to optimize the entire sales cycle — from pre-sales to post-sales — with a strong focus on process improvement, customer satisfaction, and business growth.
This role combines key activities from Customer Service, Sales Administration, and Inside Sales, providing a 360° view of the commercial operation. You will help boost sales opportunities, manage offers and orders, monitor backlog, and ensure clear communication between the commercial area and internal departments like supply chain, production planning, logistics, pricing, fiscal and legal.
Roles & Responsibilities

Manage and track sales opportunities, offers, and customer requests Support the sales team in improving sales funnel visibility and pipeline control Collaborate with

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