Customer Success Specialist, Life Sciences
2 semanas atrás
The Role As a Customer Success Specialist, you will help professors at leading universities in the US integrate JoVE videos into their courses to improve teaching outcomes and student success. You'll play a key role in ensuring users get the most value from their JoVE subscription. Responsibilities Conduct daily outreach to Faculty (via calls, emails, and 1:1 demos) to set up JoVE integrations in courses and increase product usage. Increase JoVE adoption by delivering product awareness sessions across existing customer universities and research institutes. Grow engagement and usage by delivering presentations at (1) exhibits and conferences, (2) university seminars and workshops, and (3) onsite customer visits. Strengthen subscription renewal outcomes by ensuring smooth implementation support, and consistent usage of JoVE resources. Influence product decisions by communicating customer feedback to sales, product, and marketing teams. Requirements A Master's degree or PhD in Life Science disciplines. 1-3 years of experience in customer facing roles is preferred. Fluent communication skills English. Knowledge of education, market trends, and challenges in assigned content areas i.e. Biology, Chemistry, Medicine, Physics, Engineering, or Psychology. Strong interpersonal skills with a passion for remote relationship-building. Experience in networking using cold calling is preferred. Please share your resume in English. Why Join JoVE? You can expect compensation packages competitively placed within the local market. You will make a direct impact in accelerating science research and in improving student learning in science education. Opportunity to work with global teams and in an environment that promotes innovation and collaboration. Our strong promotion from within culture draws a clear path to advance your career with us. #J-18808-Ljbffr
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LATAM Customer Success Manager
2 semanas atrás
Maceió, Brasil Prometheus Group Tempo inteiroAbout Prometheus Group Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will...
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Latam Customer Success Manager
2 semanas atrás
Maceió, Brasil Prometheus Group Tempo inteiroAbout Prometheus Group Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused.Career progress is based on merit and not years of service or attaining certifications.Our drive and dedication to creating great products for our global customers are at the heart of all we do!In joining Prometheus, you will...
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Assistente De Customer Success
1 semana atrás
Maceió, Brasil Implantta Serviços De Informática Ltda Tempo inteiroVaga para Assistente de Customer Success (CS)Descrição:O Assistente de Customer Success (CS) será responsável por auxiliar no atendimento pós-venda, garantindo a satisfação do cliente e a resolução de possíveis problemas ou dúvidas após a compra.Responsabilidades:Realizar o acompanhamento pós-venda com os clientesRegistrar e solucionar...
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Assistente de Customer Success
Há 2 dias
Maceió, Brasil Implantta Serviços de Informática Ltda Tempo inteiroVaga para Assistente de Customer Success (CS) Descrição: O Assistente de Customer Success (CS) será responsável por auxiliar no atendimento pós-venda, garantindo a satisfação do cliente e a resolução de possíveis problemas ou dúvidas após a compra. Responsabilidades: Realizar o acompanhamento pós-venda com os clientes Registrar e solucionar...
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Customer Success
2 semanas atrás
Maceió, Brasil Copec S.A. Tempo inteiroEstamos em busca de um(a) profissional dedicado(a) e orientado(a) para Customer Success (CS), que desempenhará um papel fundamental na implementação e no sucesso contínuo dos Operadores Turísticos no Marketplace de Tours, Atividades e Atrações da tur.com no Brasil.O(a) CS será responsável por orientar novos Vendors no uso eficaz da nossa plataforma,...
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Growth Specialist
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Maceió, Brasil Nowfluence Tempo inteiroWe are seeking a versatile and energized Growth Specialist to join our team on a contractual basis.We shape the way AI talks about business owners and redefine how companies get discovered in the new era of generative search.If you're deeply interested in AI, the future of business growth, and how visibility works beyond traditional SEO, this is the role for...
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Analista de Customer Success
Há 6 dias
Maceió, Brasil EMPREGARE.com Tempo inteiroHorário: De segunda à sexta, das 8h à 17h30 Contratação: Tenured - CLT labor code Nível: Professional Descrição e Responsabilidades Sobre a oportunidade Buscamos um profissional com perfil relacional, orientado a resultados e comprometido em gerar valor em todas as interações, contribuindo para uma jornada positiva e eficiente do cliente desde o...
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Marketing Content Specialist
3 semanas atrás
Maceió, Brasil Revenx Tempo inteiroMarketing Content Specialist How to Stand Out When applying, send an email to and please include : In the subject line write the subject line from the top of this job description. Your answer to this question : if you were an animal, what animal would you be and why? Your answer to this question : What does this quote mean to you personally? "The best way to...
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Product Manager
2 semanas atrás
Maceió, Brasil Gymdesk Tempo inteiroAt Gymdesk (Permanent)Expires at : **********Remote policy : Global remoteThis is a full-time remote position for a Product Manager.The Product Manager will oversee the development and implementation of product strategies, collaborate with cross-functional teams to drive product vision, and prioritize features that align with customer needs and market...
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Retention Project Manager
3 semanas atrás
Maceió, Brasil A Hiring Group Tempo inteiroCompany Description Hiring Group is dedicated to connecting companies with top talent and helping professionals find roles where they can thrive. We specialize in recruiting and retaining candidates across a variety of industries, including marketing, software development, customer service, and executive roles. Whether it's for startups, mid-sized...
