Retention Project Manager

Há 11 horas

Maceió, Brasil A Hiring Group Tempo inteiro

Company Description Hiring Group is dedicated to connecting companies with top talent and helping professionals find roles where they can thrive. We specialize in recruiting and retaining candidates across a variety of industries, including marketing, software development, customer service, and executive roles. Whether it's for startups, mid-sized businesses, or nationwide companies, we tailor our solutions to meet unique hiring needs. By focusing on building strong teams, we contribute to the long-term success of the organizations we support. Hiring Group is committed to providing Equal Employment Opportunities to all applicants regardless of background or identity. Retention Project Manager (Omnichannel | Customer Lifetime Value | AI Automation) Are you passionate about enhancing customer experience and driving loyalty? We’re looking for a Retention Project Manager to lead and optimize omnichannel retention strategies that strengthen customer lifetime value across multiple touchpoints. You will play a key role in developing, executing, and optimizing retention programs, collaborating with cross-functional teams, and driving data-informed decisions to improve post-purchase experience and reduce churn. Key Responsibilities Lead omnichannel retention projects by planning and implementing end-to-end strategies that enhance customer lifetime value and strengthen engagement across web, mobile, email, social, and customer service channels. Manage and align Marketing, Product, Sales, Customer Service, and IT teams to ensure smooth delivery of retention initiatives. Track project timelines, deliverables, and KPIs while maintaining transparency and communication across all departments. Analyze customer behavior, churn trends, and engagement metrics to identify growth opportunities and propose actionable improvements. Support A / B testing and experimentation to refine campaigns and improve conversion. Contribute to customer journey mapping, loyalty programs, and post-purchase experience improvements to build long-term retention. Prepare performance reports and presentations for leadership, highlighting key insights, challenges, and optimization recommendations. Qualifications Bachelor’s degree in Marketing, Business Administration, Project Management, or Data Analytics. 5+ years of experience in marketing retention, preferably within trade or consumer market sectors. Proven record in customer lifetime value, loyalty programs, or retention project management. Familiarity with CRM, automation, and analytics tools such as Salesforce, HubSpot, Braze, Google Analytics, and Tableau. Knowledge of AI automation or ChatGPT / LLM tools is a strong plus. Excellent command of English (upper-intermediate to fluent). Skills & Attributes Strong entrepreneurial mindset — self-driven, strategic, and capable of executing with minimal supervision. Excellent analytical and organizational abilities. Proactive problem-solver with a customer-first mentality. Outstanding communication and stakeholder management skills. #J-18808-Ljbffr

  • Seo Manager

    4 semanas atrás

    Maceió, Brasil Outliant Tempo inteiro

    SEO Manager Join to apply for the SEO Manager role at Outliant. About the Company Outliant is a fully remote, US‑based digital product development and startup consulting company, proudly acquired by Ignite Visibility. We specialize in bringing visionary ideas to life through intuitive, high‑performing digital products. Our globally diverse team of...

  • Country Manager

    Há 11 horas

    Maceió, Brasil BrandMonitor Tempo inteiro

    Hello! We are looking for an experienced and proactive Country Manager to join our global legal team and lead enforcement efforts in Brazil. You’ll work closely with global legal and business teams, directly protecting the rights of some of the world's most recognized brands. This is a role with complete ownership for driving our expansion in Brazil. We...

  • Commercial Account Manager

    Há 11 horas

    Maceió, Brasil WSO2 Tempo inteiro

    About WSO2 Founded in 2005, WSO2 is the largest independent software vendor providing open source API management, integration, and identity and access management (IAM) to thousands of enterprises in over 90 countries. WSO2's products and platforms—including our next-gen internal developer platform, Choreo—empower organizations to leverage the full...

  • Solutions Architect Ii

    3 semanas atrás

    Maceió, Brasil Outliant Tempo inteiro

    Solutions Architect II (Webflow Experience) We're looking to hire a full-time remote Solutions Architect II for Webflow-based projects. You will be empowered to define your own work and set the technical vision for assigned projects. Given broad business direction, you will generate new frameworks, concepts, and methodologies within the solution architecture...

  • Senior Lawyer

    2 semanas atrás

    Maceió, Brasil Mercor Tempo inteiro

    Mercor provided pay rangeThis range is provided by Mercor.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$*****/hr - $*****/hr About The Job Mercor connects elite creative and technical talent with leading AI research labs.Headquartered in San Francisco, our investors include Benchmark,...

  • Product Designer

    Há 4 dias

    Maceió, Brasil VTEX Tempo inteiro

    **About the Role**: As a Product Designer, you will join our Product team at Weni by VTEX, a business unit of VTEX. You will be responsible for ensuring that end users can intuitively navigate through the products and projects executed by Weni, bridging customer needs and pain points with the limitations of available technologies. Your role involves...

  • Saas Product Marketing Specialist

    Há 11 horas

    Maceió, Brasil Smarter Contact Tempo inteiro

    We're looking for a Product Marketing Manager to own our product-led growth in partnership with our product team — someone who knows how to move the needle and own their outcomes.About us : Smarter Contact is the market-leading AI-powered communications platform for real estate professionals in the US market. Our SaaS products power tens of millions of...

  • SalesForce Tech Lead

    Há 4 dias

    Maceió, Brasil BairesDev Tempo inteiro

    At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. When you apply for this...

  • Solutions Architect Ii

    2 semanas atrás

    Maceió, Brasil Outliant Tempo inteiro

    About Us Outliant is a fully remote, US-based digital product development and startup consulting company with a team of culturally diverse creators whose exceptional skills and talents help conceive seamless digital products. Our teams exhibit work-play energy that supports individual growth as well as encourages the freedom of creativity and "thinking...

  • Software Test Engineer

    Há 11 horas

    Maceió, Brasil Nearsure Tempo inteiro

    Explore the Nearsure experience! Join our close-knit LATAM remote team: Connect through fun activities like coffee breaks, tech talks, and games with your team‑mates and management. Say goodbye to micromanagement! We champion autonomy, open communication, and respect for diversity as our core values. Your well‑being matters: Our People Care team is here...