Administrative Operations Coordinator

3 semanas atrás

Fortaleza, Brasil beBeeAdministration Tempo inteiro

Operations Administrator

We are looking for an Administrative Support Specialist to support our operations team with general administrative tasks and onboarding growth. If you are a well-organized, analytical person with exceptional communication and problem-solving skills, this role may be for you.

What You'll Focus On:

  • Support our US Operations Cities on growth deliverables and efficiencies in our day-to-day work and operations
  • Achieve process improvements through automation and standardization
  • Analyze data to create and prepare detailed reports for leadership that effectively communicate trends, patterns, and predictions using relevant data
  • Standardize our ways of working across markets to improve timeliness and execution on furnishings and move-outs
  • Perform audits and improve data metrics for guests and internal teams, as well as manage timely data collection to update productivity and achievements on projects
  • Unit/Building/Process information entry, ensuring all fields are accurately filled and clear for other teams
  • Collaborate with operational team members and organizational leaders to identify gaps and opportunities for process enhancements
  • Communicate with third-party vendors and companies if needed to support OPS/CX operations
  • Specific admin support related to onboarding and move-out of units for our US cities including:
  • Complete utility and telecommunication setups for new units with third-party companies (create online portals, set up payments, and input data into our internal system)
  • Complete Package Setups for new units (create online portals, set up payments, and input data into our internal system)
  • Cancel utility and telecommunication accounts for move-outs
  • Support the scheduling of furnishing and onboarding tasks and move-outs:
  • Communicate with third-party vendors and buildings to schedule pick-ups
  • Input data into our system related to properties
  • Track disposal and data related to move-outs
  • Support Central Operations, OPS local team, and finance/accounting with ad-hoc projects

What We're Looking For:

  • Degree from a top-tier university
  • Min. 1-2 years of experience in a similar role (administrative experience in residential or hospitality experience will be considered a plus)
  • Fluency in English
  • Proficiency in Microsoft Word, Excel (formulation, data entry, charts, pivot tables) and PowerPoint
  • Self-starter with a roll-up-your-sleeves mentality and high attention to detail
  • Entrepreneurial drive, adaptability, and focus on results
  • Strong quantitative and analytical skills
  • Strong organizational skills with the ability to manage multiple assignments
  • Excellent verbal and written communication skills
  • Ability to work independently and with speed

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