Support Executive
4 semanas atrás
We are looking for someone to join our Operations team as a Support Executive, who not only understands the importance of providing exceptional service but is also passionate about technology and AI. This role is ideal for someone who enjoys both technical problem-solving and client-facing strategy . This is a great opportunity to work at the intersection of AI, engineering, and customer success . As part of our Support team, you will play a key role in the first phase of the customer journey—helping clients realize the value of Darwin AI from day one. In this role, you will: Build, configure, and customize AI assistants using internal tools and, when necessary, simple scripts or logic workflows. Act as a first line of defense for technical issues, reproducing bugs, analyzing logs, and escalating to engineering team when required. Troubleshoot API integrations, authentication flows, and data connectivity issues. Collaborate with Product teams to identify recurring customer pain points and propose enhancements. Contribute to the technical knowledge base with playbooks, FAQs, and troubleshooting guides. Maintain proactive and clear communication with clients across multiple channels (email, WhatsApp, Slack). Bachelor’s degree in Engineering, Computer Science, Information Technology , or related fields. 1–3 years of experience in technical support, onboarding, or implementation engineering roles. Previous exposure to SaaS platforms, AI/ML products, or enterprise integrations . Experience with ticketing systems (Zendesk, Jira, Freshdesk) and CRM tools. Strong problem-solving and analytical skills with the ability to debug technical issues . Ability to read and write basic scripts (Python/JavaScript) is a plus. Experience with cloud platforms (AWS, GCP, Azure) is a plus. Strong communication skills with the ability to translate technical concepts for non-technical users. ●Language Classes: Access to language classes (English, Portuguese, Spanish) to enhance communication skills. ●OpenAI Premium License: Complimentary access to an OpenAI premium license for personal or professional use. ●Paid Time Off: Enjoy 25 days/year of paid vacations and holidays to recharge and maintain a healthy work-life balance. ●Soft Hybrid Work: We meet one day/week in our Co Work offices, the rest of the time you can work remotely from wherever you like #J-18808-Ljbffr
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Executive Support Specialist
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Executive Support Specialist
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São Paulo, Brasil beBeeAdministrative Tempo inteiroPersonal Assistant Role We are seeking a highly skilled Personal Assistant to provide administrative support to our executives. This is a part-time remote role that involves managing schedules, coordinating communications, and performing various clerical and administrative tasks. The successful candidate will be responsible for organizing meetings,...
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Senior Executive Support Specialist
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Senior Executive Support Specialist
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São Paulo, Brasil beBeeStrategic Tempo inteiroStrategic Support Professional We are seeking a highly skilled Strategic Support Professional to provide expert assistance to senior leadership in São Paulo. This is an exceptional opportunity to contribute to the success of global initiatives and ensure seamless operations. Main Responsibilities: Participate in high-level strategic meetings with the...
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Executive Business Partner
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São Paulo, Brasil Keller Executive Search Tempo inteiroThis is a position within Keller Executive Search and not with one of its clients. Ready to elevate executive leadership at a global firm shaping top talent worldwide? Join Keller Executive Search as our proactive Executive Assistant and thrive in a high-energy, collaborative setting. In this role, you\'ll deliver top-tier support to senior executives,...
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Support Executive
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São Paulo, Brasil Darwin Ai Tempo inteiroWe are looking for someone to join our Operations team as a Support Executive, who not only understands the importance of providing exceptional service but is also passionate about technology and AI.This role is ideal for someone who enjoys both technical problem-solving and client-facing strategy .This is a great opportunity to work at the intersection of...
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Support Executive
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São Paulo, São Paulo, Brasil Darwin AI Tempo inteiro R$40.000 - R$60.000 por anoWe are looking for someone to join our Operations team as a Support Executive, who not only understands the importance of providing exceptional service but is also passionate about technology and AI. This role is ideal for someone who enjoys both technical problem-solving and client-facing strategy. This is a great opportunity to work at the intersection of...
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Administrative Support Professional
Há 6 dias
São Paulo, Brasil beBeeExecutive Tempo inteiroOur organization is seeking an individual to fulfill the role of Operations & Executive Support Specialist. Operations & Executive Support Specialist This position involves providing administrative support to a senior executive, focusing on ensuring focus, organization, and follow-through across daily and weekly priorities. In this capacity, you will be...
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Support Executive
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São Paulo, Brasil Lirunex Limited Tempo inteiroGet AI-powered advice on this job and more exclusive features. Direct message the job poster from Lirunex Limited Job Description Respond to customer inquiries and requests promptly and courteously, maintaining a positive and helpful attitude at all times. Perform customer KYC (Know Your Customer) checks upon Clients’ registration. Provide accurate...
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Administrative Support Specialist
1 semana atrás
Greater São Paulo Area, Brasil beBeeExecutive Tempo inteiroKey Responsibilities: Provide multi-faceted administrative support to the executive. Our ideal candidate will be proactive and open to learning, able to handle a wide range of administrative and support tasks. They will independently initiate and implement processes to manage projects, information, and people. The successful candidate must have professional...