Sales Operations Analyst

About Truelogic At Truelogic we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals. Our team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects. Whether collaborating with Fortune 500 giants or scaling startups, we deliver results that make a difference. By applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. We aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future. Our Client A Nearshore technology firm specializing in Staff Augmentation Services and Innovation Projects, focused on building cutting-edge digital products by extending the engineering teams of U.S. companies with an elite group of over 500 highly experienced Latin American tech professionals. Job Summary This role is responsible for managing and optimizing HubSpot CRM to ensure data accuracy, workflow automation, and effective sales support. It involves building dashboards and reports to track key KPIs, supporting deal management and client renewals, and collaborating with Marketing, Finance, and People Care teams to align operations. Additionally, the position focuses on driving continuous improvement through process optimization, leveraging AI tools like ChatGPT, and maintaining updated playbooks and training materials. Responsibilities Manage and optimize HubSpot CRM to maintain data accuracy, automate workflows, and support sales team operations. Build and analyze sales dashboards and reports to monitor key performance metrics and provide actionable insights. Oversee deal management, contract renewals, and client handoffs to ensure a smooth sales process. Collaborate with Marketing, Finance, and People Care teams to align lead management, billing, and staffing processes. Drive continuous improvement by implementing process enhancements, leveraging AI tools such as ChatGPT, and maintaining updated documentation and training materials. Qualifications and Job Requirements 2–4 years of experience in Sales Operations, Revenue Operations, CRM Analysis, or Technical SDR roles, with strong proficiency in HubSpot. Skilled in Google Workspace, Zoom/Google Meet, and ATS tools (e.g., Ashby), with experience using AI tools like ChatGPT for automation and reporting. Strong analytical and business acumen, capable of interpreting data, identifying trends, and supporting B2B technology sales processes. Basic understanding of software development, QA, DevOps, security, and UX/UI design concepts. Excellent communication skills in English and Spanish, with a proven ability to collaborate across remote and cross-functional teams. What We Offer 100% Remote Work: Enjoy the freedom to work from the location that helps you thrive. All it takes is a laptop and a reliable internet connection. Highly Competitive USD Pay: Earn an excellent, market‑leading compensation in USD, that goes beyond typical market offerings. Paid Time Off: We value your well‑being. Our paid time off policies ensure you have the chance to unwind and recharge when needed. Work with Autonomy: Enjoy the freedom to manage your time as long as the work gets done. Focus on results, not the clock. Work with Top American Companies: Grow your expertise working on innovative, high‑impact projects with Industry‑Leading U.S. Companies. Why You’ll Like Working Here A Culture That Values You: We prioritize well-being and work‑life balance, offering engagement activities and fostering dynamic teams to ensure you thrive both personally and professionally. Diverse, Global Network: Connect with over 600 professionals in 25+ countries, expand your network, and collaborate with a multicultural team from Latin America. Team Up with Skilled Professionals: Join forces with senior talent. All of our team members are seasoned experts, ensuring you’re working with the best in your field. Apply now #J-18808-Ljbffr