Inventory and Quality Manager

4 semanas atrás

Betim, Brasil Amzn Servicos de Varejo do Bra Tempo inteiro
Complete Bachelor’s Degree
- Advanced English and Fluent Portuguese skills in oral and written communication
- Excel intermediate knowledge
- Experience working with Quality or Inventory Control in manufacturing, production and operations industries
- Experience with MS Office suite, especially Excel
- Strong commitment to employee development, as well as an exceptional level of dedication, motivation and intelligence
- Proven ability to influence, with varying levels of seniority, within an organization
Job summary
We are looking to hire an Area Manager to be the leader of our fulfillment center Inventory Control and Quality Assurance (ICQA) team.
Our fulfillment centers are fast-paced and high reward environments, they are where we manage our fast-moving inventory.
We need the right type of leader to ensure that we deliver as reliably as ever to our customers, while making sure our teams deliver on customer obsession.
Key job responsibilities
- Drive and develop an indirect team of analysts, problem solvers and trained counters to check quantities of items in bin positions and report results, following pre-established rates.
- Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX.
- Support safety programs and compliance to ensure a safe work environment for all associates.
- Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team.
- Conduct shift planning and forecasting, alongside assigning and directing work.
- Plan for and identify root causes of inventory deviation, via cause and effect analysis
- Support network-wide fulfilment & operations-focused quality initiatives.
- Review and analyse customer complaints and process defect data, followed by development of corresponding action plans to reduce future incidents.
- Drive process improvements and develop team members’ ability to keep pace with our rapid growth, while motivating others and reducing employee turnover.
A day in the life
Your role and responsibilities in your FC and within operations:
- Review standard KPI´s on an hourly, daily, weekly or monthly basis;
- Perform data analysis and behavior observations to quickly identify issues that impacts o inventory integrity;
- Liaise with Inbound and Outbound Operations Managers to influence their teams on working accordingly quality standards;
- Evaluate damaged items proposing corrective and preventive actions to avoid inventory not available for customers;
- Execute standard meetings with the team were KPIs are challenged;
- SQL programming
- Strong analytical abilities, including proficient mathematical and data analysis skills
- Able to swiftly pick up new software systems and - Knowledge of and experience with Lean and Six Sigma methodologies and techniques

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