Operations & Support Analyst (AI Startup – Remote LATAM / Bilingual)

Há 3 dias

Rio de Janeiro, Brasil Parikh Financial Tempo inteiro

Operations & Support Analyst (AI Startup – Remote LATAM / Bilingual) Our client is a small but fast‑growing AI‑powered software startup supporting consulting, finance, and enterprise clients. They build intelligent automation tools that help teams save time and work smarter. As they scale, they’re looking for a reliable and detail‑oriented Operations & Support Analyst to manage client support tickets and keep daily operations running smoothly. Position Summary You’ll handle client support tickets, assist internal teams with scheduling and documentation, and coordinate simple vendor and logistics tasks. This is a hands‑on role in a lean international team where adaptability, communication, and follow‑through are key. Key Responsibilities Client Support & Ticket Management Manage incoming support tickets and ensure timely, professional responses. Escalate or coordinate ticket resolutions across technical and operations teams. Track issues, update FAQs, and identify opportunities for automation. Operational Support & Coordination Execute recurring operational and administrative tasks. Support scheduling, documentation, and cross‑team coordination. Maintain and update internal process documentation (Notion, Google Docs). Vendor & Logistics Assistance Assist with vendor communication, assessment, and onboarding. Maintain records and documentation for vendor relationships. Qualifications Experience & Skills 1–3 years of experience in operations, support, or administrative coordination. Strong written and spoken English communication skills. Excellent organizational and time‑management abilities. Experience using productivity tools (Google Workspace, Notion, Slack, Excel/Sheets). Familiarity with support ticket systems (HubSpot, Intercom, Zendesk) is a plus. Basic familiarity with AI tools (ChatGPT, Claude, Notion AI) or a strong interest in learning them. Personal Attributes Reliable and detail‑oriented. Comfortable working across multiple teams and priorities. Curious about technology and automation. Proactive, structured, and eager to grow in a fast‑paced startup. What We Offer Payment in USD (monthly contractor basis). Salary range: USD 1,000 – 1,400/month, depending on experience. Schedule: Monday to Friday, with flexibility for LATAM time zones. Paid time off and local holidays included. 100% remote position with an international, collaborative team. Seniority level Entry level Employment type Full‑time Job function Information Technology #J-18808-Ljbffr

  • Operations & Support Analyst (AI Startup – Remote LATAM / Bilingual)

    Há 2 dias

    Greater Rio de Janeiro, Brasil Parikh Financial Tempo inteiro US$12.000 - US$14.000 por ano

    Operations & Support Analyst (AI Startup – Remote LATAM)About The CompanyOur client is a small but fast-growingAI-powered software startupsupporting consulting, finance, and enterprise clients. They build intelligent automation tools that help teams save time and work smarter.As they scale, they're looking for areliable and detail-oriented Operations &...

  • Hunting Operations Analyst

    Há 22 horas

    Região Geográfica Intermediária de São Paulo, Brasil BairesDev Tempo inteiro

    Hunting Operations Analyst - Remote | REF# Join to apply for the Hunting Operations Analyst - Remote | REF# role at BairesDev Hunting Operations Analyst - Remote | REF# 1 month ago Be among the first 25 applicants At BairesDev, we've been leading in technology projects for over 15 years, delivering solutions to clients like Google and innovative startups in...

  • Talent Acquisition Analyst

    3 semanas atrás

    Rio de Janeiro, Brasil BairesDev Tempo inteiro

    Talent Acquisition Analyst - Remote Work Join to apply for the Talent Acquisition Analyst - Remote Work role at BairesDev Talent Acquisition Analyst - Remote Work 4 days ago Be among the first 25 applicants Join to apply for the Talent Acquisition Analyst - Remote Work role at BairesDev At BairesDev, we've been leading the way in technology projects for over...

  • Accounting Business Analyst

    Há 3 dias

    Rio de Janeiro, Brasil FullStack Tempo inteiro

    Accounting Business Analyst - AI Expertise - Remote - Latin America Join to apply for the Accounting Business Analyst - AI Expertise - Remote - Latin America role at FullStack About FullStack FullStack is the most transparent IT talent network, connecting highly skilled individuals with top global companies and Silicon Valley startups for remote, on-demand...

  • Support Specialist

    3 semanas atrás

    Rio de Janeiro, Brasil Mize Tempo inteiro

    Get AI-powered advice on this job and more exclusive features. Mize is a dynamic Fintech-travel startup headquartered in Tel Aviv, with a global presence in Argentina, Spain, the UK, the US, and India. Leveraging cutting-edge technology, Mize addresses evolving challenges in the travel industry, generating an impressive $12 Billion in sales annually. As a...

  • Sales Operations Analyst

    Há 22 horas

    Rio de Janeiro, Brasil Canonical Tempo inteiro

    Job Description Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. We are hiring Sales Operations Analysts to join a team of...

  • Principal Ai Engineer

    4 semanas atrás

    Região Geográfica Intermediária de São Paulo, Brasil Stealth Healthcare Ai Startup Tempo inteiro

    WHO WE ARE We are a stealth‑stage healthcare AI startup that is the missing link in healthcare revenue management, bridging the gap between clinical care and financial operations. We're transforming how primary care clinics capture revenue through innovative AI technology that operates at the intersection of medical documentation, billing, and...

  • Commercial Support Analyst

    3 semanas atrás

    Região Geográfica Intermediária de Sorocaba, Brasil BairesDev Tempo inteiro

    Commercial Support Analyst - Remote Work We are looking for a Junior Commercial Support Analyst to join our team. This role will focus on supporting commercial operations through data analysis, process improvement, and cross-functional collaboration. This is an excellent opportunity to develop your analytical skills and gain valuable experience in a dynamic,...

  • Multimodal AI Evaluation Analyst

    Há 5 dias

    Rio de Janeiro, Brasil iMerit Technology Tempo inteiro

    Job Description: Multimodal AI Evaluation Analyst Target Language:English Company:iMerit Scholars Position Type:- Remote; Contract ($5/hour); ~10-40 hours per week Position Overview: iMerit Scholars is rapidly expanding our network of skilled AI Evaluation Analysts to help advance next-generation multimodal AI systems. This opportunity begins with a short...

  • Principal Ai Engineer

    2 semanas atrás

    Cabo de Santo Agostinho, Brasil Stealth Healthcare Ai Startup Tempo inteiro

    WHO WE ARE We are a stealth-stage healthcare AI startup that is the missing link in healthcare revenue management, bridging the gap between clinical care and financial operations.We're transforming how primary care clinics capture revenue through innovative AI technology that operates at the intersection of medical documentation, billing, and value-based...