Senior servicenow architect
3 semanas atrás
Fast Dolphin is an international staffing company with over two decades of experience specializing in recruiting bilingual and multilingual IT experts across the Americas and providing payroll and customized staffing solutions. Moreover, we take pride in boosting the careers and dreams of our professionals. Recruiting a Senior Service Now Architect for a project in a Technology Company. Resumes to Job Description: Senior Service Now Architect Location: Remote, Brazil Languages: Portuguese and Conversational English required Contract Type: Full-time engagement Role Overview We are seeking a highly experienced Senior Service Now Architect to lead governance, implementation architecture, and Customer Service Management (CSM) initiatives. This role requires proven architect-level expertise and senior technical consulting experience . Please note: Analysts and Admins will not be considered for this role. The ideal candidate will have a strong track record designing enterprise-scale Service Now solutions, aligning platform strategies with business objectives, and establishing governance frameworks for compliance and sustainable growth. You will be responsible for driving CSM deployments, including case management, omni-channel integration, workflows, and customer data models. Experience in the Finance industry’s back-office processes is highly valued, with the ability to translate complex financial operations into scalable digital workflows. Key Responsibilities Design and implement enterprise-scale Service Now architectures with a focus on governance and sustainability. Lead Customer Service Management (CSM) initiatives, including case management, omni-channel integrations, workflows, and data models. Collaborate with stakeholders to align Service Now strategies with organizational goals. Translate financial and back-office processes into efficient Service Now workflows. Provide technical leadership, best practices, and governance frameworks for Service Now implementations. Guide and mentor implementation teams while ensuring adoption of platform standards. Required Skills & Qualifications 7+ years of configuration/development experience in complex technologies, including integrations and portals. Proven architect experience with Service Now (must have). Hands-on expertise in CSM deployments and enterprise-scale Service Now implementations. Strong consulting ability: providing solution options with pros/cons/risks, and advising business stakeholders. Experience in web technologies : XML, HTML, Java Script, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc. Saa S technology expertise with Service Now ecosystem. Knowledge of Manufacturing Best Practices : Order to Cash, issue management, orchestration, product quality. Familiarity with leading CRM tools and integration with Service Now. Strong interpersonal and communication skills with a customer-centric approach. Ability to work effectively in a multicultural environment. Why Join This is a unique opportunity to play a strategic architect role in enterprise-scale Service Now projects, driving platform governance and innovation within a dynamic, global environment. If you fulfill this requirement and are interested in this position, please send your resume along with your availability to start in this project, to the following e-mail address: Ligia Padilla Talent Acquisition Lead Fast Dolphin, Inc. 12555 Orange Drive, Suite 4059 Ft. Lauderdale, FL 33330 Phone: Skype: ligiapav
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Senior ServiceNow Architect
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Brasil Fast Dolphin Tempo inteiroFast Dolphin is an international staffing company with over two decades of experience specializing in recruiting bilingual and multilingual IT experts across the Americas and providing payroll and customized staffing solutions. Moreover, we take pride in boosting the careers and dreams of our professionals. Recruiting a Senior ServiceNow Architect for a...
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Brasil Insight Global Tempo inteiroRole Overview: We are seeking a highly skilled Senior ServiceNow Developer with extensive ITOM experience to lead the development and enhancement of our ServiceNow platform. The ideal candidate will have deep expertise in CMDB, Discovery, Integrations, and related ITOM modules. Must be able to work in fast-paced environment, often requiring collaboration...
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ServiceNow Senior Platform Consultant
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Brasil Insight Global Tempo inteiroRole Overview: We are seeking a highly skilled Senior ServiceNow Developer with extensive ITOM experience to lead the development and enhancement of our ServiceNow platform. The ideal candidate will have deep expertise in CMDB, Discovery, Integrations, and related ITOM modules. Must be able to work in fast-paced environment, often requiring collaboration...
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Brasil Extreme Digital Solutions - EDS Tempo inteiroA Extreme Digital Solutions é uma empresa jovem, fundada em 2014, antenada nas mais modernas tendências e tecnologias. Temos como missão tornar negócios mais simples e eficientes, e, na nossa essência, a busca e integração de soluções para as mais complexas e diversas necessidades dos negócios de nossos clientes. Ao longo desse tempo atingimos...
