Customer Service Representative
2 semanas atrás
Improve the user experience of a sports betting and casino platform as a key member of our support team. This role requires strong communication skills, empathy, and problem-solving abilities to efficiently resolve customer inquiries.Main Responsibilities:- Respond promptly and professionally to customer inquiries via live chat or other channels.- Resolve issues and complaints, offering suitable solutions and ensuring customer satisfaction.- Communicate effectively in both English and Portuguese to assist a diverse customer base.- Maintain accurate records and collaborate with internal teams when necessary.- Stay up-to-date with company products, promotions, and policies to provide accurate information.- Contribute to process improvements and enhance the customer experience.Key Qualifications:- Excellent written and verbal communication skills in both English and Portuguese.- Prior experience in a customer service role is essential.- Availability to work a standard Monday-to-Friday schedule.- Ability to remain calm and efficient in a fast-paced environment.Benefits:- Opportunity to work in a dynamic and growing industry.- Collaborative team environment with a focus on continuous improvement.- Professional development opportunities for growth and advancement.As a Customer Support Representative, you will work closely with:- Team Leads and Senior Support staff.- Payments providers and internal payments coordination teams.- Other operational departments such as KYC, Marketing, Affiliates, Tech Support, and VIP.Our ideal candidate has:- A solution-focused mindset with excellent communication skills.- The ability to multitask and handle multiple inquiries simultaneously.- Strong initiative and a proactive approach to improving the customer experience.
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Customer Service Representative
4 semanas atrás
São Paulo, Brasil Pentasia Tempo inteiroThe Customer Support Representative plays a key role in ensuring a seamless and positive experience for users of the company's sports betting and casino platform. This position requires strong communication skills, empathy, and problem-solving ability to resolve customer inquiries efficiently. Working on a 24/7 rotating roster, the role supports players in...
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Customer service representative
2 semanas atrás
São Paulo, Brasil Pentasia Tempo inteiroThe Customer Support Representative plays a key role in ensuring a seamless and positive experience for users of the company’s sports betting and casino platform. This position requires strong communication skills, empathy, and problem-solving ability to resolve customer inquiries efficiently. Working on a 24/7 rotating roster, the role supports players in...
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Representative - Customer Service
Há 3 dias
São Paulo, Brasil WESCO Distribution Tempo inteiroOverview As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and...
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Customer Service Representative
Há 17 horas
São Paulo, São Paulo, Brasil LUCKY365 CONSULTING LIMITED CORP. Tempo inteiro R$19.200 por anoKey Responsibilities:Respond to customer messages in a timely and helpful mannerIdentify and resolve customer issues or escalate when necessaryCommunicate effectively with internal teams to follow up on customer needsMaintain detailed records of customer interactionsEnsure consistent and professional service in every interactionMaintain detailed records of...
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Customer Service Representative
2 semanas atrás
São Paulo, Brasil Kemira Tempo inteiroLocation: Sao Paulo, BR - Location Details: Sao Paulo **Title**:Customer Service Representative**: **CUSTOMER SERVICE REPRESENTATIVE** Kemira is a global leader in sustainable chemistry for water intensive industries. For more than 100 years, our chemistry has advanced human progress and quality of life. We call it chemistry with a purpose, better every...
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Customer Service Representative
2 semanas atrás
Sao Paulo, Brasil Jobs for Humanity Tempo inteiroCompany Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...
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Associate Representative
Há 18 horas
São Paulo, Brasil Wesco Tempo inteiroAssociate Representative - Customer Service Join to apply for the Associate Representative - Customer Service role at Wesco 1 day ago – be among the first 25 applicants. Job Description As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e‑mail, and/or walk‑ins to provide inquiry or problem...
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Representative Customer Service
Há 4 dias
Sao Paulo, Brasil Danfoss Tempo inteiroRequisition ID: 31614- Job Location(s): Guaratingueta, BRDanfoss is looking for an enthusiastic Representative Customer Service. If you are an experienced professional ready to bring forward your ideas, then Danfoss gives you the freedom to do so. The ideal profile will be responsible for answering routine questions and issues about products or services from...
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Customer Service Representative
4 semanas atrás
São Paulo, Brasil Pentasia Tempo inteiroOverview The Customer Support Representative plays a key role in ensuring a seamless and positive experience for users of the company’s sports betting and casino platform. This position requires strong communication skills, empathy, and problem-solving ability to resolve customer inquiries efficiently. Working on a 24/7 rotating roster, the role supports...
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Customer Representative
1 semana atrás
São Paulo, São Paulo, Brasil Live the Dash Travel Tempo inteiro R$25.000 - R$60.000 por anoWe are seeking a highly motivated Customer Representative to join our dynamic team in the travel industry. As a key member of our customer service team, you will be responsible for assisting clients with their travel needs and providing exceptional support throughout their journey. If you have a passion for travel and delivering outstanding customer service,...