Desktop Support
1 semana atrás
Come to one of the biggest IT Services companies in the world Here you can transform your career
Why join TCS? Here at TCS, we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.
We are looking for Desktop Support, who wants to learn and transform their career.
In this role you will:
- The follow-up and support of the Desktop / Laptop and Mobile Devices
- Stock and asset management.
- Providing 2nd line IT support for all our internal departments.
- Provide guidance, assistance and follow-up on client questions, problems or troubleshooting (hardware and software)
- Installing and configuring PCs and peripherals on request
- Maintaining and improving customer service and availability
- Developing and maintaining documentation for all ICT support related subjects and producing reports as and when required
- Providing onsite support during events
- Providing training/demos when needed
And much better if you stand out for:
- Experience:
- English and Spanish Advanced
- Should manage a team
- Experience in PC and/or mobile telephony support
- Good knowledge of Network and Server Administration
- Hands-on experience in mounting and unmounting devices
- Good knowledge of Windows OS (Windows 10) & MS Office
- Good knowledge of hardware (HP, DELL, Lenovo)
- Excellent customer service, interpersonal, communication, and team collaboration skills
- Excellent administrative skills (punctual and meticulous)
- Quick learner, punctual & interested in the progress of IT
What do we offer?
- TCS Benefits – Brazil:
- Health insurance
- Dental Plan
- Life insurance
- Transportation vouchers
- Meal/Food Voucher
- Childcare assistance
- Gympass
- TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates
- Partnership with SESC
- Reimbursement of Certifications
- Free TCS Learning Portal – Online courses and live training
- International experience opportunity
- Discount Partnership with Universities and Language Schools
- Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
- TCS Gems – Recognition for performance
- Xcelerate – Free Mentoring Career Platform
Tata Consultancy Services is an equal opportunity employer. Our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression, age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.
At Tata Consultancy Services, we promote an inclusive culture and always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, and Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects each person. Our motto is Inclusion without exception.
At TATA Consultancy Services, we promote an inclusive culture, and we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, and Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer
Building on belief
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