Remote Customer Service Representative

Há 23 horas

Belém, Brasil GetInsured Tempo inteiro

Overview Remote Customer Service Representative role at GetInsured . GetInsured is hiring Remote Customer Service Representatives to join our teams. We are committed to building a motivating and positive work environment, despite working remotely. Our vision is to make finding and enrolling in health insurance simple, which is especially important now. As a Remote Customer Service Representative, you will deliver an amazing customer experience and help users find and enroll in health insurance. About GetInsured GetInsured currently has the largest state-based marketplace footprint and provides consumer-friendly interfaces and decision support tools that empower millions to make better health plan decisions. GetInsured builds and operates cloud-based enrollment tools for state-based exchanges, brokers, insurers, and consumers, including eligibility determination, plan selection, and enrollment technology. We also offer agent marketing and call center tools and services. Essential Responsibilities Inbound/Outbound Calls Deliver the highest level of customer service experience consistently Manage customer accounts and provide technical support Application Data Entry Online chat inquiries as assigned Interpret and follow defined procedures and policies Creative problem-solving skills Flexibility and adaptability to changing projects and updates Time and task management (multitasking and task prioritization) Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams Adhere to regulated guidelines for communications via all channels Qualifications Moderate to Advanced computer skills High level of comfort learning new technology High level of professionalism Excellent verbal and written communication skills Comfortable working from home Self-motivated and success-driven What We Offer Paid Training Full-Time, Seasonal role Performance and attendance-based incentives, in addition to the base pay The convenience of working from home Collaborative and supportive team environment 401K Match Individual Coverage HRA (ICHRA) PTO Preferred Experience (not Required) Previous experience in customer support or technical support role Previous experience with Group and/or Individual health insurance, or the Affordable Care Act Previous experience in a Call Center Familiarity with CRM systems and practices Spanish Bilingual, a plus Seniority level Entry level Employment type Full-time Job function Other Industries Technology, Information and Internet #J-18808-Ljbffr

  • Remote Customer Service Representative

    Há 22 horas

    Belém, Brasil Getinsured Tempo inteiro

    OverviewRemote Customer Service Representative role at GetInsured.GetInsured is hiring Remote Customer Service Representatives to join our teams.We are committed to building a motivating and positive work environment, despite working remotely.Our vision is to make finding and enrolling in health insurance simple, which is especially important now.As a Remote...

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    Há 6 dias

    Belém, Brasil Applied Industrial Technologies Tempo inteiro

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    1 semana atrás

    Belém, Pará, Brasil Guardian Life Insurance Tempo inteiro R$41.000 - R$62.830 por ano

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    Belém, Brasil Dollar Tree Stores Tempo inteiro

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    Há 22 horas

    Belém, Brasil Dollar Tree Stores Tempo inteiro

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    Belém, Brasil Family Dollar Tempo inteiro

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    Há 22 horas

    Belém, Brasil Family Dollar Tempo inteiro

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    1 semana atrás

    Belém, Brasil Supportyourapp Tempo inteiro

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