HR Operations Specialist

4 semanas atrás

João Pessoa, Brasil Safeguard Global Tempo inteiro

Overview

Join to apply for the HR Operations Specialist - Americas role at Safeguard Global .

We are seeking a Payroll and HR Specialist to be responsible for day-to-day operations of Human Resources for our guardians throughout the Americas. This role will manage the administrative tasks for the HR function in the LATAM region, and act as support for the HR team to ensure that all employees are enabled and empowered to perform at their highest potential.

Responsibilities
  • Work closely with internal teams and external payroll providers to ensure smooth payroll processing.
  • Collect and provide payroll inputs for several Americas countries.
  • Develop a working knowledge of local country guidelines to ensure accuracy and compliance, partnering with payroll, benefit, and tax providers for support.
  • Provide payroll and benefits reporting to stakeholders, finance, and governmental agencies as required.
  • Urgently and professionally respond to employee queries regarding pay and benefits through a CRM (Zendesk). Assist employees with benefit enrolment and life events.
  • Manage accurate benefits administration and billing including healthcare and pension plans or SOC1 audits as required.
  • Enter and maintain employee lifecycle changes in the HR System, including new hires, terminations, compensation changes, and organization changes.
  • Build and provide regular and ad hoc reporting, get involved in projects as required.
  • Support with new joiner onboarding and new hire documentation and orientation training as needed.
  • Assist with HR compliance projects.
Qualifications
  • At least two years’ experience working in a Payroll and/or HR Administration role.
  • Strong Excel skills, particularly for reconciliation and analysis (pivot tables, VLOOKUP, formulas).
  • Knowledge of relevant HR and payroll laws and best practices.
  • Aptitude and interest in technology and knowledge of HR systems, preferably Workday.
  • A love for numbers, detail, and getting the job done right and on time.
  • Ability to act professionally with the highest level of discretion and client service.
  • Professional verbal and written communication skills with the ability to adapt style to different audiences, including fluency in business English.
  • Excellent organizational skills and ability to prioritize in a fast-paced, changing environment while delivering on time.
  • Ability to work independently while being part of a global team.
About Us

We’re not bound by traditional ways of doing things. We handle global solutions for over 1500 clients, and our culture is built around a remote-first, flexible workforce. We’re a community of 900+ Guardians, spread across 50+ countries, united by our dedication to empowering people to work from anywhere.

Why become a Guardian
  • Autonomy & Flexibility (Work in Any Way)
  • International Environment: Grow your network and collaborate across the world.
  • Our Culture: We emphasize the people factor and recognize contributions.
  • Learning: Access to learning platforms for ongoing development.
  • Remote-First Focus: Work from home, a cafe, or anywhere you choose.
  • 2 Charitable Days
  • Reward & Recognition Program
  • Corporate bonus/SIP: Eligible for annual bonus or sales incentive plan.
  • Coworking Space: Flexible workspace options by location.
Next Steps

Ready to become part of a workforce that shapes itself around your life? Express your interest by clicking the application link. We will keep you updated on next steps should your application meet the requirements.

Welcome to the Future of Work At Safeguard Global, we are committed to providing an environment of mutual respect with equal employment opportunities for all applicants and Guardians.

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