
IT Support Analyst
Há 5 dias
Join to apply for the IT Support Analyst role at ADUSA Distribution .
Category/Area of Expertise: Distribution
Job Requisition: 439094
Address: USA-PA-Bethlehem-4930 4950 Hanoverville Road
Store Code: DC Bethlehem II PA (5045782)
Position Summary: This role is the primary contact for IT-related activities at the site, supporting multiple stakeholders including operations, HR, facilities, and safety. Responsibilities include data analysis, database management, hardware/software support, project support, and serving as the network POC for IT.
Principle Duties and Responsibilities:
- Analyze and manipulate data for operational insights.
- Create tools, macros, etc., for local teams.
- Manage and create databases as needed.
- Identify opportunities for process improvements through technical solutions.
- Support ad hoc requests.
- Own local IT equipment and requests.
- Act as the primary IT contact for systems issues.
- Serve as IT POC for on-site projects.
- Manage asset tracking and management.
- Coordinate updates, testing, and support for IT systems and software for Campus and Transportation.
- Support equipment setup.
- Act as a functional IT stakeholder for senior leadership.
Knowledge:
- Microsoft Office Programs
- Database experience
- EAM knowledge is a plus
Skills:
- Macro and tool creation using various programs.
Abilities:
- Work in a warehouse environment.
- Work schedule as needed to perform duties.
- Proficient in computer data entry and research.
- Motivated, self-starter, team player, with attention to detail and multitasking ability in a fast-paced environment.
Education:
- High School diploma or equivalent.
Experience:
- Experience in a distribution environment preferred.
- 3+ years in hardware/software systems, maintenance, and technical support.
Supervision: Routine review of work; individual contributor role, no staff management.
This position is the primary campus contact for hardware/software issues, responsible for hardware management, support, and supplies, and acts as the main IT contact during system changes, enhancements, and outages. Also the key resource for campus-specific software and database applications.
Seniority level- Mid-Senior level
- Full-time
- Information Technology
- Transportation, Logistics, Supply Chain and Storage
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