Assistant Waiter/Assistant Waitress

2 meses atrás


São Paulo, Brasil Rosewood Hotel Group Tempo inteiro
General Information Country/Region Brazil Province/City Sao Paulo Location Rosewood Sao Paulo Department Food & Beverage - Services Job Type Full-time Permanent Job Description Sobre nós:
O Rosewood São Paulo está localizado na Cidade Matarazzo, um complexo construído através de uma transformação de edifícios históricos no coração de São Paulo. O projeto, liderado pelo empresário Alexandre Allard e projetado pelo arquiteto Jean Nouvel e pelo diretor artístico Philippe Starck, enfatiza a sustentabilidade e preservação do patrimônio cultural brasileiro.
Nossa propriedade possui 151 quartos e 122 residências de proprietários, situadas em um parque vertical criado por Nouvel. Dois restaurantes, incluindo um localizado numa varanda com vista para os exuberantes jardins do hotel, são complementados por um bar e lounge. As instalações recreativas incluem duas piscinas (uma piscina na cobertura e outra situada entre os jardins paisagísticos). Em 2023, as instalações foram ampliadas e hoje contam com um amplo spa com seis salas de tratamento.
O hotel também oferece vários espaços para eventos e reuniões, totalizando 100.000m². Para ocasiões especiais, disponibilizamos uma capela para casamentos localizadas no próprio terreno do Rosewood São Paulo. A capela também é um edifício histórico e manteve a arquitetura original com um novo vitral especialmente encomendado.
Responsabilidade Social

Somos movidos por um senso de propósito de inspirar, enriquecer e impactar positivamente as pessoas e o planeta. Estamos comprometidos em empoderar as pessoas em todo nosso ecossistema e em abraçar uma abordagem de sustentabilidade que coloca a hospitalidade circular no centro de nossos negócios. Medimos nosso sucesso pela contribuição significativa que podemos fazer ao mundo através do Rosewood Empowers e do Rosewood Sustains.
Saiba mais em: Rosewood São Paulo
Nossos valores:

Propriedade: Pensando como empreendedores, abraçamos nosso papel e responsabilidades. Comprometemo-nos com tarefas, metas e promoção de responsabilidade por meio do empoderamento.
Paixão: Apaixonados por nossa indústria e entusiasmados com tudo o que fazemos, vamos além do esperado e necessário - e compartilhamos uma energia positiva contagiante.
Colaboração: Empolgados com o trabalho em equipe, contribuímos para objetivos coletivos. Sempre reconhecemos e celebramos nossos sucessos compartilhados.
Inovação: Limites existem para serem ultrapassados. Somos abertos, curiosos e ousados. Ouvimos bem antes de experimentar novas ideias.
Transparência: O respeito mútuo e a honestidade criam um ambiente saudável. Estamos comprometidos com uma comunicação verdadeira, aberta e transparente em todos os níveis. Defendemos uns aos outros e o que acreditamos.
O que estamos buscando:

Estamos buscando um profissional para assumir a posição de Cumim, que seja capaz de auxiliar e apoiar os serviços de Alimentos e Bebidas nos restaurantes, garantindo a satisfação e superação das expectativas dos hóspedes, proporcionando uma experiência única, memorável e vivenciando os valores do Rosewood São Paulo em todas as suas atitudes.
Principais responsabilidades
  • Verificar o material de “mise en place” (montagem da mesa), equipamentos de utilização diária e preparar o local de serviço do dia (as praças).
  • Montar “mise en place” do café da manhã, almoço e/ou jantar com os utensílios referentes à refeição.
  • Preparar café e drinks de cafés como cappuccino, café latte, expresso, ice coffe, etc.
  • Retirar as louças, cristais e talheres sujos das mesas.
  • Organizar as roupas limpas e sujas (guardanapo de tecido e/ou toalha de mesa), colocá-las no carrinho e levar até a rouparia e trazer limpas.
  • Montar, repor e desmontar o serviço de buffet (quando houver).
  • Verificar suprimentos na Copa (açúcar, adoçante, sal, catchup, maionese, geleia, shoyo, etc) e informar ao gestor a quantidade para que possa ser solicitada a compra.
  • Auxiliar o garçom nos serviços oferecidos aos clientes, de acordo com os padrões estipulados pelo Rosewood São Paulo.
  • Auxiliar na ausência do garçom a tirar pedido do cliente nos Restaurantes e Room Service e passar em seguida para o garçom lançar o pedido no sistema.

Principais requisitos
  • Conhecimento básico em rotinas na área de Alimentos e Bebidas.
  • Boa comunicação para atendimento ao hóspede.
  • Desejável comunicação em inglês.
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