
Business Proc Quality Expert
1 semana atrás
**Contagem-MG (Temporary - 6 months)**
**Role description**
RHI Magnesita has embarked on a journey to become a genuine process-based company. One of the most important elements of any process-based company is the role of Global Process Experts (GPEs), as they will be responsible for development, documentation, implementation / change management, performance management and improvement of business processes.
RHI Magnesita has established the following five end-to-end processes:
- Attract to Grow (AtG)
- Market to Order / Order to Cash (MtO / OtC)
- Plan to Make (PtM)
- **Purchase to Pay (PtP) and**:
- Record to Report (RtR)
**Responsibilities of a Global Process Expert**:
- Subject Matter Experts that provide in-depth knowledge and expertise in the PtP E2E area;
- Identify and analyse customer requirements;
- Develop, document, implement and improve processes (activities, variants, roles, controls, change mgmt.);
- Pilot improvement initiatives related to pain points, aligned with corporate priorities and stakeholders;
- Monitor and evaluate process performance metrics to identify areas for further improvements;
- Foster cross functional collaboration to ensure that processes are integrated across the organization;
- Support the Global Process Owner to develop the process strategy and performance targets.
**Skills & experience required**:
- Global process expertise in the E2E Purchase-to-pay process;
- Very strong stakeholder management and change management experience with experience in process transformation;
- Knowledge of process management methodologies (e.g. Lean, Six Sigma);
- Strong execution focus and working with SLAs;
- System knowledge and experience: SAP MM/SD/FI, SAP Ariba, Tangro;
- Preferably experience with SAP Signavio;
- Very strong communication skills across all hierarchy levels to connect areas and able to identify and raise operational pain points, risks and opportunities for improvement;
- Global mindset to allow to work across multiple cultures;
- Advanced English is mandatory;
- Completed graduation in Finance, Administration, Accounting and related areas;
- Available to **temporary position - 6 months**.
**About RHI Magnesita**
We are the acknowledged technology leader in the refractory industry. Our company is defined by people. We are committed to diversity and know that multiple approaches, perspectives and backgrounds fuel creativity and innovation. It is our aspiration to build a workplace culture where everyone feels valued, and engages, and can enjoy a truly inclusive environment and the diverse voices of our employees are heard. We foster a collaborative culture that cherishes ideas and determination to add value for our customers. Our leadership style encourages open-mindedness, reliability, pragmatism, and innovation.
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