Technical Operations Specialist

Há 4 dias


Barueri, Brasil beBeeITsupport Tempo inteiro

Job Description: We are seeking a detail-oriented and proactive individual to ensure the smooth functionality of day-to-day IT operations. The ideal candidate will provide technical support, manage installations, and maintain software systems while delivering exceptional customer service. Key Responsibilities: Operational Support: Assist in maintaining the day-to-day functionality and efficiency of IT systems. Reporting: Generate and provide IT reports for desktops, printers, peripherals, telephone systems, and cellular devices. Software Systems Management: Coordinate installation and maintenance of complex software systems. Troubleshooting: Identify, manage, and resolve technical issues in a timely manner. Customer Service: Respond effectively to customer requests and communicate solutions clearly. User Administration: Update user information in organizational systems. User Access Management: Manage and update user access for IT applications for new and existing employees. Qualifications: Experience: Proven experience in IT support or a similar role. Technical Knowledge: Strong knowledge of desktop systems, peripherals, and telecommunication devices. Problem-Solving: Ability to troubleshoot and resolve technical issues efficiently. Communication Skills: Excellent communication and customer service skills. Familiarity with Organizational Systems: Familiarity with organizational systems and user access management. Languages: Bilingual: Portuguese (Fluent) and English (Advanced).



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