Regional Food Service Lead

Overview

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

As Regional Food Service Lead Americas at JLL, you will drive transformational change across our regional food delivery programs through strategic leadership and operational excellence. This critical role combines project management expertise with deep food industry knowledge to implement large-scale initiatives that enhance client satisfaction and operational efficiency. Working closely with our Global Food Service Account lead, you\u2019ll leverage regional resources and JLL\'s Centers of Practice teams to deliver innovative food service solutions while maintaining the highest safety and compliance standards across diverse international markets.

Responsibilities

• Collaborate with Global Lead to identify and implement strategic initiatives aligned with organizational goals
• Lead cross-functional teams in planning and executing large-scale food service programs across multiple sub-regions
• Develop comprehensive project plans including timelines, budgets, resource allocation, and risk management strategies
• Drive safety culture implementation and ensure compliance with food safety regulations across all operations
• Cultivate relationships with key stakeholders and support change management initiatives
• Analyze complex data to generate insights and develop dashboards for program optimization
• Travel internationally to oversee project implementation and provide on-site guidance to regional teams
• Identify process improvement opportunities and incorporate industry best practices into program strategies

Required Qualifications

• Bachelor's degree in Business Administration, Food Service Management, or related field, or equivalent work experience
• Minimum 8 years of project/program management experience with at least 4 years in food service or hospitality leadership
• Proven track record managing complex, multi-regional projects with budgets exceeding $1 million
• Demonstrated expertise in food safety regulations and industry standards across Americas region
• Strong analytical skills with proficiency in data analysis and visualization tools (Power BI, Tableau)
• Excellent communication and presentation skills with ability to influence senior stakeholders
• Fluency in English; proficiency in at least one additional language preferred
• Advanced proficiency in Microsoft Office Suite and project management software

Preferred Qualifications

• Experience with global brands or multinational corporations
• Knowledge of workplace trends impacting food service operations
• Project management certifications (PMP, PRINCE2) or food safety certifications (HACCP)
• Experience with change management methodologies (ADKAR, Kotter\'s 8-Step Change Model)
• Understanding of sustainability practices in food service operations
• Strategic thinking with strong business acumen
• Cultural sensitivity with international work experience
• Proactive problem-solving and continuous improvement mindset

Compensation and Location

Estimated total compensation for this position: 85,000.00 – 120,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant\'s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location: Remote i Chicago, IL; Houston, TX

If this job description resonates with you, we encourage you to apply, even if you don\'t meet all the requirements. We\u2019re interested in getting to know you and what you bring to the table

Benefits

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays

Privacy and compliance

JLL is an Equal Opportunity Employer. We are committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

Pursuant to applicable laws, this position may be subject to background checks and other legal requirements.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information.

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