Training and Quality Assurance Consultant

Training and Quality Assurance ConsultantThe individual that will fulfil this position will be required to comprehensively evaluate and review selected inbound & outbound service calls, e-mails and business processes and procedures by way of SA Home Loans Telephony systems, Halo, Excalibur, Eworks and Datastor, in order to assess quality within the Prelegal...

DUTIES AND RESPONSIBILITIES:Ensure that products arrive and depart in accordance with quality and safety standards, conduct quality control inspections and provide QC ReportsReview and improve current procedures and conduct regular audits for SOP complianceMonitor staff performance, providing guidance, and conducting essential training sessionsInvestigate...

DUTIES AND RESPONSIBILITIES: Ensure that products arrive and depart in accordance with quality and safety standards, conduct quality control inspections and provide QC Reports Review and improve current procedures and conduct regular audits for SOP compliance Monitor staff performance, providing guidance, and conducting essential training sessions...

Company Overview: Fidelity Services Group is a reputable organization dedicated to providing top-notch training and assessment services in the driving industry.Job Description: As a Highway Safety Trainer, you will play a crucial role in facilitating, assessing, and presenting driver training interventions to ensure compliance with industry standards and...

Contact Centre Property Finance ConsultantA Contact Centre Property Finance Consultant is responsible for achieving monthly targets set at the Contact Centre, which will ultimately assist the Contact Centre department achieve targets set.SA Home Loans is an industry leader and strives to maintain high quality levels and superior performance by hiring...

DUTIES AND RESPONSIBILITIES: Oversee the improvement of our current product offerings This role is focused on enhancing existing menu items and ensuring that they meet the highest standards of quality, consistency, and customer satisfaction The R&D Supervisor will also be responsible for testing new equipment and ensuring it integrates seamlessly with our...

An Employee Relations Consultant provides support to the HR department by maintaining and following HR policies, regulations and procedures. Advises management on all issues relating to conflict and the process and procedures to follow.DUTIES AND RESPONSIBILITIES:Assist employees and management with queries and requestsAdvise management on all matters that...

Select how often (in days) to receive an alert:Telesales Gap Consultant - Discovery Connect - KZN Business Unit: Discovery ConnectFunction: Call Center / Contact CenterJob Description:Identifying sales opportunities, answering inbound calls timeously, and making required outbound calls.Co-ordination of own administration and maintaining accurate details...

At Pedros Chicken, we are looking for a highly skilled Restaurant Manager to oversee the overall operation of our restaurant/take-away.Duties and Responsibilities:We are seeking an experienced leader to maintain quality standards of food and ensure compliance with health and safety regulations.You will be responsible for managing stock control, purchasing,...

Role OverviewWe are seeking a skilled Sales Development Consultant to join our team at Assupol. This role is an excellent opportunity for individuals looking to build a career in sales and develop into a Sales Manager position.Key ResponsibilitiesSell policies, recruit, develop and train representatives to achieve set targets. Provide exceptional service to...

We're on the hunt for a Dialler Manager! Are you a dynamic Dialler Manager with a knack for optimizing call centre systems? Join our South African telesales team and lead our high-performance outbound campaigns!As the Dialler Manager, you will be responsible for managing and optimizing the Dialler system to ensure efficient and effective campaign...

DC- Insure -Telesales Consultant - Park Square (KZN) Business Unit: Discovery ConnectFunction: Call Center / Contact CenterJob Description:Identifying sales opportunities.Answering inbound calls timeously and making required outbound calls.Co-ordination of own administration.Maintaining accurate details and statistics of all queries.Key Purpose:This...

Job DescriptionWe're on the hunt for a skilled Call Centre Optimisation Lead to join our South African telesales team.As the Dialler Manager, you will be responsible for managing and optimising the Dialler system to ensure efficient and effective campaign performance. You will be working closely with campaign managers, IT, and quality assurance teams to...

Job Overview Sales driven professional required to contribute to the growth of SA Home Loans' business through proactive engagement with potential clients. We are seeking an experienced sales consultant who can effectively convert leads into successful home loan applications, providing exceptional customer service and support throughout the process. This...

Key Responsibilities:Design, develop, and maintain software applications.Collaborate with cross-functional teams to identify and prioritize software development projects.Implement software testing and quality assurance processes.Stay up-to-date with industry trends and emerging technologies.About the Role:This is a unique opportunity to join a dynamic team...

Job SummaryWe are seeking a highly skilled Senior Plant Maintenance Specialist to join our team. As a key member of our maintenance team, you will be responsible for providing technical services through plant and machinery installation, maintenance, repair, and technical support to our customers.About the RoleThis is a senior position that requires...

DUTIES AND RESPONSIBILITIES:Serve as the critical link between customer service staff and customers, ensuring a professional, high-quality service experienceMonitoring, leading, and training team membersInvestigate and resolve customer issues, evaluate staff performance, and provide coaching and mentoring to foster growthEnsure daily customer service...

Select how often (in days) to receive an alert: Telesales Gap Consultant - Discovery Connect - KZNBusiness Unit: Discovery Connect Function: Call Center / Contact Center Job Description: Identifying sales opportunities, answering inbound calls timeously, and making required outbound calls. Co-ordination of own administration and maintaining accurate...

An Employee Relations Consultant provides support to the HR department by maintaining and following HR policies, regulations and procedures. Advises management on all issues relating to conflict and the process and procedures to follow.DUTIES AND RESPONSIBILITIES:Assist employees and management with queries and requestsAdvise management on all matters that...

Select how often (in days) to receive an alert:Telesales Gap Consultant - Discovery Connect - KZNBusiness Unit: Discovery ConnectFunction: Call Center / Contact CenterJob Description:Identifying sales opportunities, answering inbound calls timeously, and making required outbound calls.Co-ordination of own administration and maintaining accurate details and...