Revenue Operations Team Manager

4 semanas atrás

Rio de Janeiro, Rio de Janeiro, Brasil Caderno Nacional Tempo inteiro
Segmento:

Não Informado

Atividades:

Our mission is to help people live longer, healthier lives.

Through a diverse range of services, we serve different audiences: our marketplace, which allows patients to schedule and evaluate appointments and doctors at any time; and our SaaS system (Software as a Service) for optimizing office management, patient flow, and online bookings. All via internet platform and our iOS/Android apps.

At DOC, we value diversity and are committed to attracting talent regardless of gender, race, sexual orientation, religion, nationality, age, or physical condition. We aim to build an inclusive team where everyone can excel.

We are seeking a highly analytical and execution-driven Revenue Operations Manager for the Individual Doctors segment (B2C2B). This role oversees revenue lifecycle across Marketing Ops, Sales Ops, and Customer Success Ops, ensuring alignment, efficiency, and growth.

As part of Doctoralia, a leading digital healthcare platform in Brazil and part of the Docplanner Group, you will play a key role in scalable growth through data-driven decisions, operational optimization, and seamless go-to-market execution.

Responsibilities:
  • Own the end-to-end revenue operations strategy for the segment;
  • Partner with leadership to design and optimize lead-to-revenue processes;
  • Build dashboards, KPIs, and forecasting tools to monitor performance;
  • Lead system and tooling enhancements (CRM, marketing automation, customer platforms);
  • Identify operational bottlenecks and lead cross-functional initiatives;
  • Create lead scoring, routing, and segmentation logic;
  • Design playbooks and workflows to enhance adoption and retention;
  • Ensure governance, data hygiene, and operational rigor across platforms.
Qualifications:
  • Bachelor's in Business, Engineering, Economics, or similar (MBA is a plus);
  • Experience in Revenue Operations, Sales Operations, or Growth Operations;
  • Managing cross-functional revenue funnels (Marketing, Sales, CS);
  • Proficiency in CRM (HubSpot, Salesforce, or Pipedrive), BI tools (Looker, Tableau), and Excel/Google Sheets;
  • Strong analytical skills (SQL knowledge is a plus);
  • Fluent in Portuguese and business English.
Key Competencies:
  • Analytical Thinking
  • Revenue Orientation
  • Process Optimization
  • Collaboration
  • Ownership Mentality
Additional Information:

Benefits include:

  • Working hours from Monday to Friday, 9 am to 6 pm;
  • Time off benefits, vouchers, insurance, pet plans, emotional support apps, Gympass, payroll services, stock options, birthday and family leave, daycare assistance, partnership discounts, referral bonuses, and special leave policies.

Interested candidates should apply via the Caderno Nacional portal.

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