Operations & projects coordinator

Gracie Barra is a global leader in Brazilian Jiu-Jitsu, proudly supporting a network of over 1,200 schools across six continents. Our mission is to empower individuals through martial arts, and we've built a community-driven organization rooted in discipline, resilience, and continuous improvement. At Gracie Barra, technology is more than just tools—it's the backbone of our mission. Our teams are passionate, proactive, and purpose-driven. We work collaboratively across departments, thrive in fast-paced environments, and approach every project with a spirit of excellence and a drive to serve. We seek a highly organized and systems-minded Operations & Projects Coordinator with a certificate in project management to lead critical initiatives that drive operational efficiency and strengthen our ecosystem. This role oversees company operations with a core focus on technology projects, including website management, mapping, and database management. Please note: An active and current Project Management certification is required—no exceptions. Position Type Full-Time Key Responsibilities Project Management Lead the planning, execution, and delivery of cross-functional operations and technology projects. Define project scopes, timelines, milestones, and deliverables with clear accountability. Facilitate sprint planning, check-ins, and retrospectives to keep projects on track. Communicate progress, risks, and outcomes to stakeholders across departments. Technology & Systems Support the development and implementation of the Gracie Barra global database, ensuring it meets the needs of Gracie Barra individuals, schools, GBJJ Global regions, and global entities. Oversee mapping projects and ensure accurate visualization of data across systems. Qualify and maintain databases, ensuring integrity, security, and usability. Support the integration and optimization of digital tools to improve workflows. Operations & Process Improvement Support operations of GB Jiu-Jitsu branches worldwide. Support the development, document and deploy Gracie Barra global policies and standards. Identify inefficiencies and propose scalable operational and technology-based solutions. Collaborate with internal teams and external vendors to align processes and systems. Develop documentation, training, and guidelines to support effective operations. Ensure compliance with organizational standards, policies, and data integrity practices. Actively participate and contribute to the GB Global Alignment Task force. Facilitate the collaboration and alignment of GBJJ Global Branches What We're Looking For Active and current Project Management certification (required, no exceptions). 2+ years of experience coordinating cross-functional projects with an emphasis on operations and technology. Demonstrated expertise in website management, database systems, and mapping tools. Proficiency with project management platforms , Jira, or similar). Strong understanding of workflow optimization, digital tools, and process automation. Excellent communication, organizational, and problem-solving skills. A bachelor's degree in business administration, information systems, or a related field is preferred. Proactive – Anticipates needs, takes initiative, and doesn't wait to be told what to do. Self-Motivated – Driven to deliver results without constant supervision or reminders. Highly Organized – Manages time, tasks, and systems with clarity, consistency, and attention to detail. Calm Under Pressure – Maintains focus and professionalism when facing deadlines or unexpected challenges. Self-Taught & Curious – Eager to learn, unafraid to research and master new tools or processes independently. Solutions-Oriented – Sees problems as opportunities and focuses on resolving them effectively and efficiently. Bonus Points Experience working with franchise-based or multi-location organizations. Fluency in both Portuguese and English. Familiarity with CRM systems and automation platforms. Knowledge of Google Workspace administration and related tools.