Operations & Projects Coordinator

Gracie Barra is a global leader in Brazilian Jiu-Jitsu, proudly supporting a network of over 1,200 schools across six continents. Our mission is to empower individuals through martial arts, and we've built a community-driven organization rooted in discipline, resilience, and continuous improvement.

At Gracie Barra, technology is more than just tools—it's the backbone of our mission. Our teams are passionate, proactive, and purpose-driven. We work collaboratively across departments, thrive in fast-paced environments, and approach every project with a spirit of excellence and a drive to serve.

We seek a highly organized and systems-minded Operations & Projects Coordinator with a certificate in project management to lead critical initiatives that drive operational efficiency and strengthen our ecosystem. This role oversees company operations with a core focus on technology projects, including website management, mapping, and database management.

• Please note: An active and current Project Management certification is required—no exceptions.

Position Type

• Full-Time

Key Responsibilities

Project Management

• Lead the planning, execution, and delivery of cross-functional operations and technology projects.
• Define project scopes, timelines, milestones, and deliverables with clear accountability.
• Facilitate sprint planning, check-ins, and retrospectives to keep projects on track.
• Communicate progress, risks, and outcomes to stakeholders across departments.

Technology & Systems

• Support the development and implementation of the Gracie Barra global database, ensuring it meets the needs of Gracie Barra individuals, schools, GBJJ Global regions, and global entities.
• Oversee mapping projects and ensure accurate visualization of data across systems.
• Qualify and maintain databases, ensuring integrity, security, and usability.
• Support the integration and optimization of digital tools to improve workflows.

Operations & Process Improvement

• Support operations of GB Jiu-Jitsu branches worldwide.
• Support the development, document and deploy Gracie Barra global policies and standards.
• Identify inefficiencies and propose scalable operational and technology-based solutions.
• Collaborate with internal teams and external vendors to align processes and systems.
• Develop documentation, training, and guidelines to support effective operations.
• Ensure compliance with organizational standards, policies, and data integrity practices.
• Actively participate and contribute to the GB Global Alignment Task force.
• Facilitate the collaboration and alignment of GBJJ Global Branches

What We're Looking For

• Active and current Project Management certification (required, no exceptions).
• 2+ years of experience coordinating cross-functional projects with an emphasis on operations and technology.
• Demonstrated expertise in website management, database systems, and mapping tools.
• Proficiency with project management platforms , Jira, or similar).
• Strong understanding of workflow optimization, digital tools, and process automation.
• Excellent communication, organizational, and problem-solving skills.

• A bachelor's degree in business administration, information systems, or a related field is preferred.

• Proactive – Anticipates needs, takes initiative, and doesn't wait to be told what to do.

• Self-Motivated – Driven to deliver results without constant supervision or reminders.
• Highly Organized – Manages time, tasks, and systems with clarity, consistency, and attention to detail.
• Calm Under Pressure – Maintains focus and professionalism when facing deadlines or unexpected challenges.
• Self-Taught & Curious – Eager to learn, unafraid to research and master new tools or processes independently.
• Solutions-Oriented – Sees problems as opportunities and focuses on resolving them effectively and efficiently.

Bonus Points

• Experience working with franchise-based or multi-location organizations.
• Fluency in both Portuguese and English.
• Familiarity with CRM systems and automation platforms.
• Knowledge of Google Workspace administration and related tools.