Seller Coaching Manager, External Fulfillment
2 semanas atrás
DESCRIPTIONAre you looking for a new challenge in a fast-paced, innovative company? Come make history in Amazon LatAm Marketplace teamWe're seeking a dynamic Seller Coaching Manager to lead our External Fulfillment team in driving seller success across Amazon's marketplace. In this role, you'll develop and execute strategic initiatives to enhance seller performance, drive adoption of new features, and scale our coaching program while leading a team of specialists.As the Seller Coaching Manager, you'll partner with business teams to identify key priorities and design comprehensive coaching strategies. You'll leverage data-driven insights to optimize processes, improve seller performance, and drive business growth. This role requires strong leadership capabilities, analytical skills, and the ability to influence stakeholders across multiple organizations.Key job responsibilitiesLeadership & Strategy- Lead a team of Seller Coaching specialists, driving performance excellence and career development- Partner with Program teams to define and execute coaching strategies that enhance seller success- Design and implement scalable coaching methodologies and quality standardsProgram Management & Analytics- Drive continuous process improvements through data analysis and performance metrics- Identify opportunities and implement solutions to optimize seller operations- Develop and standardize coaching frameworks for consistent program deliveryStakeholder & Seller Success- Manage relationships with cross-functional teams to drive program improvements- Lead resolution of complex seller escalations while supporting team development- Guide sellers through operational processes and new feature adoption while ensuring complianceBASIC QUALIFICATIONS- Experience defining program requirements and using data and metrics to determine improvements- Experience managing teams- Experience in program or project management- Experience working cross functionally with tech and non-tech teams- Experience delivering cross functional projectsPREFERRED QUALIFICATIONS- Experience implementing repeatable processes and driving automation or standardization- Experience in data mining, data management, reporting, and SQL queries
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Ef Seller Coaching Specialist, Ef Seller Coaching Specialist
1 semana atrás
São Paulo, Brasil Amazon Tempo inteiroDESCRIPTION Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience, Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to...
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Field Operations Manager, External Fulfillment
4 semanas atrás
São Paulo, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiroBachelor's degree;- Advanced English;- Experience in Operations;- Experience in leading people ;- Ability to manage through KPIs.The Field Operations Manager (FOM) is the leader of the field operational support team of External Fulfillment (EF). This person is responsible for: i) defining operational metrics goals, ii) driving sellers and vendors to meet...
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São Paulo, Brasil Amazon.com Tempo inteiroDESCRIPTION The Speed Program Manager leads initiatives to improve speed in different GVS buckets by moving program and product levers as well as modifying system configurations such as caps, handling times, pads, transit times, dwell times. The Speed PM identifies the problem and creates solutions with little guidance working backwards from our speed goals...
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São Paulo, Brasil Amazon Tempo inteiroDESCRIPTIONThe Speed Program Manager leads initiatives to improve speed in different GVS buckets by moving program and product levers as well as modifying system configurations such as caps, handling times, pads, transit times, dwell times. The Speed PM identifies the problem and creates solutions with little guidance working backwards from our speed goals...
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São Paulo, Brasil Amazon.com Tempo inteiroDESCRIPTIONThe Speed Program Manager leads initiatives to improve speed in different GVS buckets by moving program and product levers as well as modifying system configurations such as caps, handling times, pads, transit times, dwell times. The Speed PM identifies the problem and creates solutions with little guidance working backwards from our speed goals...
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Head of Operational Excellence, Latam External Fulfillment
3 semanas atrás
São Paulo, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiroBachelor's degree- 7+ years of team management experience- 7+ years of program or project management experience- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements- Fluent in both English and Portuguese (verbally and writing)Are...
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Greater São Paulo Area, Brasil Amazon Tempo inteiroDescriptionThis role will be crucial in managing and optimizing seller experience through operational excellence, focusing on problem resolution, and driving continuous improvement in our marketplaceecosystem.As a Process Excellence Manager, you will be responsible for managing critical aspects of seller operations, including reimbursements, returns...
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Fba & Ef Program Manager, Retention & Growth
1 semana atrás
São Paulo, Brasil Amazon Servicos de Varejo do Brasil Ltda. - C41 Tempo inteiro3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining...
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São Paulo, Brasil Amazon Tempo inteiroDESCRIPTION Are you looking for a new challenge in a fast-paced, innovative company? Come make history in Amazon’s Brazil team! We are looking for talented Program Manager for Amazon Marketplace to support on Seller Experience and Seller Performance areas. Amazon strives to be Earth's most customer-centric company, where people can find and discover...
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Seller Operations PMO
3 semanas atrás
Sao Paulo, Brasil Shopee Tempo inteiroDepartmentCross Border eCommerce- LevelExperienced (Individual Contributor)- LocationBrazil - São PauloThe Cross Border team at Shopee empowers sellers from all over the world to sell into the Southeast Asia and Taiwan region. The team helps sellers to market their products across the 7 markets and provide enabling services such as cross border logistics,...
