Key Account Manager Team Lead
3 semanas atrás
Overview
Join to apply for the Key Account Manager Team Lead / Brazil role at VBET
About the Company:
VBET is an award-winning sports betting and gaming operator with over 20 years of experience in the industry. We have shifted from a start-up to an extensive international company holding over 10 licenses and operating in over 120 countries. VBET’s mission is to give our customers the best betting and gaming experience in a safe and secure environment.
Job Summary:
The Key Account Manager Team Lead is responsible for developing and guiding a team of Key Account Managers to deliver premium service to high-value players while driving retention, engagement, and revenue growth. This role balances strategic direction with operational oversight, ensuring Account Managers build lasting player relationships, execute personalized strategies, and meet business KPIs such as Turnover, GGR, NGR, and LTV. In addition to coaching and performance management, the Team Lead optimizes processes, fosters collaboration with CRM, Product, and Compliance teams, and ensures that key account strategies are executed effectively and aligned with company objectives.
Key Responsibilities- Performance Monitoring & Reporting
- Strategic Campaign Alignment & Execution
- Operational Excellence & Administrative Oversight
- 3-5 years of related experience
- Advanced knowledge of the Office package
- Advanced English
- Mid-Senior level
- Full-time
- Customer Service
- Entertainment Providers
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