Business Outsourcing Analyst
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- Bachelor’s degree in Business Administration, Psychology, or a related field;
- Experience implementing process improvements;
- Experience with or exposure to payroll processes is preferred;
- Fluency in English;
Responsibilities
- Handle service requests from the Brazil Payroll team and identify opportunities for process improvement through projects, Power BI, robotic process automation (RPA), and other automation solutions;
- Participate in global meetings to support the implementation of service catalogs in Brazil;
- Work closely with the Payroll team to understand its needs and operational requirements;
- Develop action plans, flowcharts, and process maps in line with company programs and guidelines.
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Business Outsourcing Analyst
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